Business Intelligence Articles

BI in the Contact Center

BI in the Contact Center

Using business intelligence complete with business analytics gives you the opportunity for predictive modeling. All companies must have the flexibility to change along with market preferences. Where several decades ago, sodas were all the rage, now people prefer natural drinks and water. Where would companies like Pepsi and Coca-Cola be if they did not keep their eyes on these types of modifications?

Making the most of Business Intelligence

Making the most of Business Intelligence

Business Intelligence techniques are giving new capabilities to companies to analyze their environment and offer decision making support. This class of applications has the potential to make strategic changes in a company’s methods of doing business.

What is Business Intelligence?

What is Business Intelligence?

Business Intelligence has always been understood to be an important aspect of conducting business. However, it is only in recent years that the tools to do a rapid and meaningful analysis have become available.

The Biggest Mistakes in Buying Business Intelligence Solutions

The Biggest Mistakes in Buying Business Intelligence Solutions

Many companies make a very basic mistakes when they set out to buy Business Intelligence solutions; don't be one of them! Read on to discover the pitfalls companies encounter when buying BI solutions, and how to avoid them.

Five Factors to Consider in Business Intelligence Software

Five Factors to Consider in Business Intelligence Software

Procuring a BI Solution is a complex endeavor and every organization has to take care to ensure that the right solution is purchased and deployed. Unless care is taken during the selection, you could lose time, money and opportunity.

How to be smart about business planning with BI solutions

How to be smart about business planning with BI solutions

A business intelligence solution can make a big difference to how you conduct your business. It is a strategic decision making tool that has been designed to dovetail closely into your business needs.

The Top Business Intelligence Software Vendors

The Top Business Intelligence Software Vendors

Business intelligence is a rapidly growing and essential field for any company looking to be competitive. Who are the top vendors for business intelligence software?

How to Decide which Business Intelligence Tools you Need

How to Decide which Business Intelligence Tools you Need

Business intelligence reporting tools serve a variety of functions for companies of all sizes, in every industry. What are some of the most common types of BI reporting tools?

What is Data Mining?

What is Data Mining?

Data mining gives companies more information about you than you think. What is it, and how does this practice affect you online?

Business Intelligence Reporting Tools

Business Intelligence Reporting Tools

There are many different types of business intelligence tools on the market today. Which are must-haves for your company?

Featured Research
  • Signs you are Ready for Mobile BI

    With workforces moving more and more mobile on a daily basis, it is essential to ensure that your company is able to arm your employees with the analytics that they need to succeed. 89% of business leaders believe that Big Data will revolutionize business operations in the same way that the internet did. These numbers show the trend towards investing in a BI system. more

  • BI Buzzwords

    Can you speak data? Business Intelligence (BI) is becoming an absolute must-have in order to compete with over 55% of large companies investing in TWO or more BI tools. To further this point, 89% percent of business leaders think Big Data will have an impact on business operations much like the internet has. more

  • 2017 Business Intelligence Trends

    It's long been thought that business intelligence (BI) could only be utilized by highly trained analysts and was therefore unattainable for most businesses. However, advancements in BI have made it so that everyone can utilize BI solutions to help shape business decisions and drive companies bottom lines. more

  • Business Intelligence Providers Comparison Guide

    Your investment into Business Intelligence (BI) may be one of the most important that your company will make. Nothing has the power to improve decision making on all management levels like good BI tools. But the importance of choosing the right BI software cannot be overstated. more

  • 2017 Business Intelligence Buyer's Guide

    When properly used, business intelligence (BI) tools can drive major improvements to decision making and increase the efficiency of nearly all business processes. more