Avaya, a business communications and collaboration solutions and services provider, recently announced that the company’s Avaya Aura® unified communications applications and architecture will support a national Next Generation 9-1-1 (NG9-1-1) communications system. In partnership with Texas A&M University, this NG9-1-1 system is expected to handle emergency calls securely while also offering features that include text, SMS, data and video.
Avaya Aura, itself, is an industry standard- based unified communications platform that ensures that IP-based emergency communications in any media type are routed to the correct emergency response center based on both contextual information and the caller’s location.
Avaya is partnering with the Texas A&M University with the aid of a $90 million national Broadband Technology Opportunities Program federal grant. In addition, Avaya is also collaborating with the Texas A&M program with the aid of a separate $6.6 million grant to build the broadband infrastructure that can also support NG9-1-1 infrastructure in Texas. Specifically, Avaya’s technology will be utilised to conduct interoperability testing and other research.
“As consumer technology brings new forms of communication into everyday use, it's critical that the nation's 6,500 9-1-1 centers have the means to respond quickly to any form of media coming from any device,” said Brett Shockley, the Senior Vice President, of Corporate Strategy, Development and Innovation at Avaya.
“Using Avaya Aura in the project with Texas A&M will help advance the national effort to increase security and safety made possible by America's NG9-1-1."
Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more
Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...