Avaya, a business communications and collaboration solutions and services provider, recently announced that the company’s Avaya Aura® unified communications applications and architecture will support a national Next Generation 9-1-1 (NG9-1-1) communications system. In partnership with Texas A&M University, this NG9-1-1 system is expected to handle emergency calls securely while also offering features that include text, SMS, data and video.
Avaya Aura, itself, is an industry standard- based unified communications platform that ensures that IP-based emergency communications in any media type are routed to the correct emergency response center based on both contextual information and the caller’s location.
Avaya is partnering with the Texas A&M University with the aid of a $90 million national Broadband Technology Opportunities Program federal grant. In addition, Avaya is also collaborating with the Texas A&M program with the aid of a separate $6.6 million grant to build the broadband infrastructure that can also support NG9-1-1 infrastructure in Texas. Specifically, Avaya’s technology will be utilised to conduct interoperability testing and other research.
“As consumer technology brings new forms of communication into everyday use, it's critical that the nation's 6,500 9-1-1 centers have the means to respond quickly to any form of media coming from any device,” said Brett Shockley, the Senior Vice President, of Corporate Strategy, Development and Innovation at Avaya.
“Using Avaya Aura in the project with Texas A&M will help advance the national effort to increase security and safety made possible by America's NG9-1-1."
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