By Press Release Manager - Sam Watson on 11/25/2009 11:18 AM
Aastra today launched a new version of its award-winning Solidus eCare™, a multi-media contact center solution that provides end-to-end services to enterprise customers. This version 7.0 introduces InTouch™, a user-friendly unified communications client, and a new package, Solidus eCare™ Lite, that tailors this enterprise-grade solution for businesses with smaller scale contact center requirements. "Customers want more than just contact center agents. They are looking for 'special agents' - the right people within the business - to answer their queries. This is what we are delivering. Aastra is putting communications at the heart of the business, enabling customers to achieve higher levels of customer service through the use of cutting edge technology," said Jason Andersson, Head of Applications at Aastra. Read More » |
By Press Release Manager - Sam Watson on 11/24/2009 10:12 AM
Vertical Communications, a leading provider of next-generation IP-based phone systems and voice applications announced today significant enhancements to the award-winning SBX IP, a converged IP telephony system developed in partnership with an LG electronics joint venture. Today's availability of release 3.0 provides increases in capacity (reflected in the rebranding of the product) to up to 48 stations, addition of a T1/PRI interface board and numerous feature updates to help small businesses further increase productivity and efficiency.
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By Press Release Manager - Sam Watson on 11/23/2009 10:21 AM
The report gives an overview of the US, Canada, Europe and Asian ICT markets inspired by the robust growth in the mobile industry, with a special focus on China and India - the two countries that are driving growth in telecoms services globally.Read More » |
By Press Release Manager - Sam Watson on 11/20/2009 1:34 PM
A PBX – private branch exchange – is a telephone system operating within a company and has outside telephone lines. Frontier Communications (NYSE: FTR) is reminding business PBX customers that “private” does not protect them from hackers. “Business customers are responsible for protecting their own PBX equipment from fraudulent use, so some basic blocking and tackling by companies can help prevent hacking of their equipment,” said Jeff Blanton, Manager of Revenue Assurance for Frontier. Read More » |
By Press Release Manager - Sam Watson on 11/19/2009 9:36 AM
Aastra 675xi series SIP phones supported today with XML toolkit planned "CoreDial's VoiceAxis 3.0 PBX and VoIP management software is an exciting option for any Aastra reseller looking for a powerful, flexible, and cost effective hosted PBX and VoIP service delivery and billing platform ." Read More » |
By Press Release Manager - Sam Watson on 11/18/2009 5:08 PM
Agreement empowers Allworx customers to add powerful speech-driven applications in a plug and play manner. “Combining Incendonet’s SpeechBridge technology with the Allworx advanced line of IP PBXs and straight-forward SIP implementation brings powerful communication capabilities to the SMB market not before possible,” said Jason Beckett, director of sales at Allworx. Read More » |
By Press Release Manager - Sam Watson on 11/17/2009 1:26 PM
Digium®, Inc., the Asterisk® Company, today announced that telephony integration partner EUS Networks has completed and deployed an Asterisk-powered IP telephony solution for trading room floors for a hedge fund client in the asset management industry. The solution includes Digium’s Asterisk Business Edition™, the enterprise-grade version of the popular open source telephony software, and trading turrets from IP Trade Networks. Read More » |
By Press Release Manager - Sam Watson on 11/16/2009 9:32 AM
The new quarterly chart compares 92 Phone Systems from 51 Manufacturers in 31 categories, making it one of the largest and most comprehensive phone system comparisons charts in the market today. 
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By Press Release Manager - Sam Watson on 11/13/2009 9:57 AM
"ShoreTel Has Scored at the Top in Every Ratings Category Since Nemertes Began Tracking IP-Telephony Vendor Performance Six Years Ago" Read More » |
By Press Release Manager - Sam Watson on 11/12/2009 2:39 PM
NextLevel Voice provides small and medium-sized organizations with the advanced features and security of a sophisticated Private Branch Exchange (PBX) system for a fraction of the capital and monthly cost, with unsurpassed ease of use and zero system maintenance fees. Read More » |