All of these questions are crucial to ask during the close, and after you read them I encourage you to put these into your closing scripts and outlines. They will give you the feedback you'll need (and don't get because you're not in front of your prospect) to close the sale. To get the most benefit from them, begin using them today:
#1 After giving any part of your presentation, you should ask, "Are you with me so far?" You can vary this with, "How does that sound?" Or, "Do you see what I mean?" and, "Does that make sense?"
Always listen carefully to not only what they say, but to how they say it. And always allow a few seconds after they respond to give them time to add something else.
#2 Any time you give a benefit, ask, "How would you use that?" or, "Could you use that?" Or, "Would that work for you?" Or, "Would that be of benefit in your situation?"
Again, LISTEN to what and how they respond...
#3 Another good question to ask throughout your presentation is, "Do you have any questions so far?"
This is one of the best questions to ask, and it's also one of the least used. You'd be amazed by the kinds of questions you'll get, and each one reveals what your prospect is thinking. You must use this question often!
#4 Trial closes are always good - "Does this seem to be the kind of solution you are looking for?" or, "How is this sounding so far?" or, with a smile in your voice, "Am I getting close to having a new client yet?"
Even though that sounds cheesy, you'd be amazed by how it will often break the ice and get your prospect to lower his/her guard.
#5 When you're done with your presentation, always ask, "What haven't I covered yet that is important to you?"
This is a great way to end your presentation, because if they tell you they don't have any questions, then you get to ask for the order! If they do have questions, you answer them and then ask for the order!
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more