We, The People: The best managers often play an important role in the growth of their team members. They know that as long as their teams don't perform to their optimum levels, the projects will suffer. Every good manager must learn how to train, support and motivate his or her employees. So, you must take time to support your team members and ensure their needs are being met.
Clear out the mess: Take a look at your desk/ desktop. Chances are, it is in an absolute mess. Ever thought of how much time you spend looking for files, notes and forms that you need? So, if your desk or desktop is a mess, you are probably wasting several productive hours every week. So, take time to look through everything you've saved up and either file them or bin them. In no time at all, you'll have a cleaner working space
Are you paying too much for your contact center software? Are you satisfied with its capabilities, or do you wish it did more? These are questions most businesses don’t take the time to think about, even though contact center software is one of the most important investments that you’ll make. With a little bit of planning, you can end up saving money and still end up with better functionality. more
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more