In October 2010 I wrote a HR.com article which questioned the HCM industries deployment of SaaS layered technologies into organisations that had, in some cases, very mature ERP solutions. In the last months my view on this hasn't changed.
But, what happens if your ERP and your data is immature? What happens if you work for an international entity with several ERP/HR products deployed or you have the same ERP globally but with differing versions?
One option is to implement a 90-day Workforce & Resourcing Action Plan (or WRAP). The basics of a WRAP in the above scenario would include:
VoIP makes a lot of sense for educational institutions—and it’s not just because of the substantial cost savings. Other benefits include increased efficiency and integration options. Emergency responsiveness can even be improved. more
The telemedicine revolution is finally happening. Experts have been discussing the potential for patients and healthcare providers to connect remotely for years, but the market is just now moving to adopt it—in a big way. Data suggests this market will grow over 14% annually through 2020! more
If improving customer experience is important to you (it should be), then 2017 may be a good year to reevaluate the software you use for your contact center. With customer preferences shifting, the importance of an efficient contact center has never been higher. You cannot afford to simply focus on keeping costs low. Significant competitive advantages are available to businesses who manage this area effectively. more
The status of technology within an organization is rapidly evolving—and so is the role of the CIO. With breakthrough capabilities enabled by new technologies, a growing shortage of available developers, and an increasingly tech-savvy business user, the role of IT—and the CIO in particular—is morphing into one of strategic advisor to the business and driver of innovation within the company. more