Multiple Methods for Requirements Gathering
Based upon my experience there are three main strategies for gathering ERP business requirements:
Each requirements gathering approach has its strengths and challenges. This fact does not invalidate the approaches described. What is required is the right application of these methods to encourage - not force - customers to maximize their ERP investment.
Best Practice: Use Multiple Methods for Requirements Gathering
What if there was a way to take the best from all the approaches mentioned above and produce a strategy that took full advantage of ERP software? What if we could bring in different approaches in such way as to complement and progressively elaborate (iterate) business requirements? This is the aim of the blended approach - to leverage different techniques in the process where they can generate the most value. The project team gathers business requirements from different perspectives which enable the team to create a holistic requirements definition set. Finally, the approach will naturally filter out non-value add business requirements.
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