This is at the macro level. If I begin to talk about micro management then well… we all know how difficult things can get. So what does one do to ensure that we deliver every time? Here's a little secret: Incorporate the three Eff- words into your management style. This means you must be ‘eff'ective, ‘eff'icient and do your job ‘eff'ortlessly.
I'll confess, these aren't my trade secrets. But isn't it a good thing to share something that is ‘eff'ective? Well, let's leave the games aside and try to understand why these ‘eff' words are so important in management today. Firstly we must accept that we are trying to do too many things at the same time, which may result in a loss of quality or worse, a bad product.
So we must learn how to harness the power of time to our benefit. Effective time management allows us to avoid that horrible last minute rush to meet a deadline. Also we learn how to get the most out of a workday. Here are a few things you can do to ensure that you don't lose time.
Are you paying too much for your contact center software? Are you satisfied with its capabilities, or do you wish it did more? These are questions most businesses don’t take the time to think about, even though contact center software is one of the most important investments that you’ll make. With a little bit of planning, you can end up saving money and still end up with better functionality. more
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more