Service Providers are partnered with their customers, both long term and new. Helping their customers understand their responsibilities is critical to a mutual success in the future. If you are not assisting your customers in this process, another company will step in and do so at the risk of you losing your customer to a more service oriented company. Educate yourself and your employees regarding this opportunity.
Direct your merchants toward their current credit card processor for guidelines and requirements.
Network activity is at it's most critical point in the history of retail or wholesale business. Common day to day activities can jeapordize your network security and also open your business system to a possible breach. In the event of a breach and you are processing credit cards. Visa and Mastercard will mandate an audit by a certified company I.E. Security Metrics. Up front cost for that audit can range from $9000.00 to $11,000.00. Each credit card involved in the breach will assess a replacement cost of $10.00 per card. This can add up at alarming rates.
Please refer to the link below for PCI Security Standards. This is just a start.
http://usa.visa.com/merchants/risk_management/cisp.html
https://www.pcisecuritystandards.org/security_standards/pci_dss_download_agreement.html
Any operational business model relies heavily on IT support and the help desk to achieve maximum uptime for all IT systems. This white paper addresses ways for help desk analysts and IT support staff to easily and efficiently handle their workload by simplifying and automating processes to increase time and operational cost savings, enhance productivity, and boost customer satisfaction. more