Five Things You Can Do NOW to Prepare for Success with Software as a Service (SaaS)

Updated: August 25, 2009

So you've decided your organization is ready to give SaaS a try, perhaps after reading "10 Signs that It May be Time to Consider Software as a Service (SaaS)" and/or the insightful discussions of SaaS "gotchas" within the Focus Information Technology (IT) Group. And maybe you're thinking, "I'll just go online, find a cool SaaS application, whip out the ol' company card, and get started!"

Well, not so fast, buckaroo. As with everything else important to your business, with SaaS, if you fail to plan, you should plan to fail, because you will. If, however, you're interested in planning to succeed with SaaS, here are some areas of focus, so to speak, for you to consider.

Plan to connect where necessary. If your organization now relies primarily on, for example, premises-based e-mail servers and is considering adding e-mail as a service, some synchronization and/or integration may be required. Ditto for document-based collaboration, to ensure everybody's got the same, current versions of all the documents they're using to collaborate. Figure out the necessary points and levels of integration and/or synchronization are in advance, and make sure they're supported. Your users and IT support personnel, if any, will thank you.

,

Plan to limit your exposure. Whatever SaaS application(s) you choose to deploy, start small and slowly, and proceed methodically. That way, if something you do has…let's call them interesting unintended consequences, you can minimize any negative effects and correct problems more quickly. (You might also want to try to ensure that there are back-up strategies and work

By ensuring that your plans address, at minimum, the points above, you can help to ensure that your forays into SaaS will be minimally disruptive. You will also maximize the likelihood that you'll learn useful things, whether or not your organization adopts SaaS now. Not a bad return for a bit of planning, eh?

So you've decided your organization is ready to give SaaS a try, perhaps after reading "10 Signs that It May be Time to Consider Software as a Service (SaaS)" and/or the insightful discussions of SaaS "gotchas" within the Focus Information Technology (IT) Group. And maybe you're thinking, "I'll just go online, find a cool SaaS application, whip out the ol' company card, and get started!"

Well, not so fast, buckaroo. As with everything else important to your business, with SaaS, if you fail to plan, you should plan to fail, because you will. If, however, you're interested in planning to succeed with SaaS, here are some areas of focus, so to speak, for you to consider.

Plan to connect where necessary. If your organization now relies primarily on, for example, premises-based e-mail servers and is considering adding e-mail as a service, some synchronization and/or integration may be required. Ditto for document-based collaboration, to ensure everybody's got the same, current versions of all the documents they're using to collaborate. Figure out the necessary points and levels of integration and/or synchronization are in advance, and make sure they're supported. Your users and IT support personnel, if any, will thank you.

,

Plan to limit your exposure. Whatever SaaS application(s) you choose to deploy, start small and slowly, and proceed methodically. That way, if something you do has…let's call them interesting unintended consequences, you can minimize any negative effects and correct problems more quickly. (You might also want to try to ensure that there are back-up strategies and work

By ensuring that your plans address, at minimum, the points above, you can help to ensure that your forays into SaaS will be minimally disruptive. You will also maximize the likelihood that you'll learn useful things, whether or not your organization adopts SaaS now. Not a bad return for a bit of planning, eh?

Featured Research
  • The Social Side of Service

    Did you know that 83% of Twitter users who tweeted a complaint said they loved receiving a response from the brand? In order to provide the best possible service to your customers, you MUST provide service on the channels that they are utilizing. Social customer service might seem scary and undefined, but can be much more effective and less expensive than traditional channels. more

  • Video Conferencing

    For many, the mere mention of video conferencing brings about bad memories of conference rooms full of people staring at a screen with dodgy sound, fuzzy images, and broken connections. What if we were to tell you that over the past decade, video conferencing solutions have evolved to where they are affordable to businesses of every size and have evolved beyond just the standard boardroom. Today, 74% of B2C marketers and 94% of B2B marketers use video in their marketing efforts. more

  • EHR Implementation

    More and more medical practices are selecting and implementing electronic health records (EHR) than ever before. In fact, statistics show that the number of practices who have purchased an EHR has doubled in just three years. That being said, many practices fail to prepare for their new EHR and thus do not gain the full benefits that come with implementing a solution. more

  • Selecting the Right EHR for Your Practice

    The purchase and implementation of an electronic health record (EHR) system is no small feat and is a big step for a practice, small or large, to take. Selecting your new EHR is one of the most important decisions that you will make for your practice. more

  • 8 Ways Business Travelers Can Save with VoIP

    Do you or any part of your workforce travel for work, or even telecommute? If that answer is yes, then you should be utilizing mobile VoIP. With VoIP, businesses have been found to save as much as 40% on local calls and a whopping 90% on international calling expenses. more