Hosting Unified Communications Out of the Enterprise Data Center

Updated: June 24, 2010

What brings this strategy to light are Hosted VoIP providers. A single SIP based system hosting thousands of small businesses leveraging the Internet providing superior service at a lower cost.

Some change in thinking must take place:

No need to forklift existing systems. Deliver a SIP trunk from your Enterprise SIP system/architecture and provide system integration with at the circuit level for unified communications features like presence and mobility.

The complexity of managing and maintaining IP Telephony as it evolves into ECaas Unified Communications requires a different approach for Enterprises. We believe that approach is one of a Service Provider tasked with maintaining SLA's to the organization versus having to maintain and integrate multiple manufacturer's proprietary technologies.

For those of us who were around before divestiture of AT&T one truly understood the meaning of a service provider. If you wanted a phone, you called the telephone company and they would deliver you a working phone with dial tone. It did not matter where you were or what network you were on. You really were not sure what went on behind the scenes but you were very happy with the results. This is the model most Enterprise telephony users expect but few receive.

The ability to deliver Unified communications to any employee at anytime no matter location or device at a lower cost, with less complexity, more flexibility and significantly more functionality in supporting collaboration and mobility is completely within the realm of the Enterprise.

Abtech is leveraging Siemens new OpenScape platform which evolved as an IP Softswitch out of Siemen's "Service Provider" business. It is fully SIP based and provides the openness required to support Enterprise Communications as a Service (ECaaS). Siemens "subscription licensing" enables ECaas, as the Enterprise only pays for what they use in a per seat/month licensing model. Without such a licensing arrangement Enterprises would be required to purchase all the licensing up-front which contradicts with the Service Provider business model.

Featured Research
  • Phone Systems Comparison Guide: VoIP for Small to Midsize Businesses

    It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 43 small to midsize business phone vendors. more

  • 16 Mistakes to Avoid When Buying a Phone System

    Purchasing a phone system for your business is a major investment. With the average business changing phone systems only once every seven years, it’s important to make the right decision. more

  • [Infographic] Top 11 VoIP Vendors

    A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more

  • The New 2017 Phone Systems Comparison Guide

    It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more

  • 8 Common Pain Points UC Eliminates

    Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more