Sales & Operations Planning (S&OP) offers companies immediate benefits to their bottom-line through improved alignment of supply and demand. However, many companies either do not have an S&OP process or have a cumbersome, manual spreadsheet-based S&OP process.
Bill Nienburg will discuss how the breakthrough Steelwedge Compass Express OnDemand solution can enable, streamline and automate your S&OP process. Key issues covered will include:
A good SMB CRM system can be an incredibly valuable asset for your business. As more businesses recognize this value, the amount of SMB CRM vendors is expanding quickly. Navigating the pricing plans, features, and service terms of all these can be a decision-making nightmare. more
One of the best ways to improve your customer service is to integrate your CRM and contact center software. Benefits of doing this include:Improved customer satisfaction through more personalized contacts, Better conversions on lead, and Increased employee productivity. more
Did you know that 67% of online consumers have used social media for customer service purposes?Unfortunately, many businesses ignore social mentions because they don’t know how to handle them appropriately. This is a problem because managing and responding to these mentions can make or break your brand. more
This whitepaper provides a guideline for selecting the right customer portal solution for your CRM by following a three-stage process. By comparing in-house and third party SaaS products, we examine present business and technical portal requirements, which are then mapped against the upfront and hidden costs for development and future scalability needs. more