You are looking at its main summary screen and the colored dots indicate: volume of events and firewall actions between a source (who) and a destination (where).The bigger the bubble the more traffic. The darker the dot the more dominant the ratio. At the top of the screen is a trend graph that shows you hourly traffic flows.
Are you paying too much for your contact center software? Are you satisfied with its capabilities, or do you wish it did more? These are questions most businesses don’t take the time to think about, even though contact center software is one of the most important investments that you’ll make. With a little bit of planning, you can end up saving money and still end up with better functionality. more
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more