IBM Cognos 10 starts with the aims (among others) of extending the use of BI across an enterprise's workforce, improve collaboration among users, and continue to improve performance/scalability, particularly in the area of a faster turnaround time between data input and delivery of actionable information to a decision-maker. There are a number of interesting ways that they are seeking to achieve these goals:
To achieve this, IBM Cognos 10 adds features such as:
So that's a lot of additional capabilities. How does IBM propose to smooth the way for upgrades? Answer: primarily training. Training for old users; training for new users. Training books; training workshops; training software; training via social and computing communities.
And here's where I run into difficulties with what, by any standard, is a comprehensive, feature-rich way to move into the analytics future. In the past, "technology push" that seeks to train users in new capabilities rather than adapt to users' styles has typically lost out to "user pull" software that is by no means as functional, but at least builds these capabilities on existing "for the masses" software. A case in point might be Microsoft Excel and Sharepoint vs. Lotus Notes and Domino.
So I would not count on the new IBM Cognos 10 to bring "BI for the masses", nor even to be the dominant BI platform. Dominant in the executive suite and among data miners, maybe; but the trend towards feature-rich BI may actually mean that, despite simplification of individual tasks, IBM Cognos 10 is actually moving away from simplicity, from the viewpoint of the average employee.
This on-demand webinar looks at what best-in-class companies are doing in terms of sales enablement to ensure that the buyer’s journey through the sales operations process is efficient and more satisfying for the buyer, so that the seller can in turn close deals more often and more efficiently. Download the on-demand webinar to learn how you can help your sales operations function perform more effectively in 2013 and beyond. more
Today, people communicate for work anywhere, anytime, and on any device. Even with undeniable business behavior changes, the vast majority of companies haven’t optimized their communications infrastructure for mobile workforces or BYOD. Join this webinar on June 20, 2013 at 1:00 PM Pacific Daylight Time to get ahead of the pack and learn the benefits of a cloud communications solution that supports the new world of work. more
This white paper from ClickSoftware will take a brief look at current trends and the real business benefits behind adopting a software solution for the automation and management of the mobile workforce. more
On-Demand Webinar Join us for this no-cost web event where you’ll get an extensive look at how companies can take advantage of the mobile revolution to deliver improved and expanded service experiences for their customers, both inside and outside the contact center. more