Integrated Collaboration, Communication and Process Automation in the Cloud: EnterpriseWizard

Updated: June 02, 2010

To maximize their business value, such solutions should not only be easier, faster and/or cheaper than their predecessors. They should not only enable and support better communication and collaboration, inside and beyond the company. But they should also help enable and support consistent, scalable and non-disruptive compliance with the business policies that govern the flow of those communication and collaboration efforts. Further, auditability should be a "free" side effect of process automation.

Vendors have lately made several announcements intended to spur adoption of cloud-based tools for process mapping and manipulation, among other related tasks. But few vendors have explained or delivered sufficient business value to achieve those adoption goals.

Focus believes that this may be changing. One example is EnterpriseWizard. This process automation and collaboration tool enables rapid, drag-and-drop creation of applications that handle tasks ranging from Help Desk Management and CRM to Contract Management and Regulatory Compliance. The underlying platform allows rapid creation of hosted, process-driven, business-centric, custom-tailored business communication and collaboration tools without coding.

EnterpriseWizard has recently begun offering free 10-user editions of its solution to select businesses. The company has focused on development and refinement of its solution for much of the past seven years, and has quietly signed up and worked closely with multiple customers deploying EnterpriseWizard for a wide variety of business tasks. Those customers are uniformly impressed with the solution's speed of development, flexibility and ease of use, according to comments in customer case studies and by CEO Colin Earl in discussions with Focus.

  • Asmar Muhammad is from Affinity Development Group (ADG), a provider of affinity and CRM programs. "When a new project comes along that needs to be organized with some kind of workflow and tracking capability, we immediately think of EnterpriseWizard, because we know we can configure it quickly and it will just work," Mr. Muhammad remarked. ADG used the solution to build a sports registration and customer support system that supports multiple customers and their end users, a system ADG built and took live in two weeks, according to Mr. Muhammad.
  • Bob Kaplan is Manager of Applications at Shorenstein Realty Services L.P. The company owns and manages major office buildings across the United States. He notes that "In EnterpriseWizard I am able to create entire custom tables and linkages between those tables during my lunch hour and not only does everything just work but the data is automatically actionable because these custom tables are live, with full workflow, business rules, reports, etc."
  • Another example is Chevron, which uses EnterpriseWizard in a global deployment for Sarbanes Oxley compliance, according to Mr. Earl. The system took less than two months to develop and went live on time and on budget, Mr. Earl said.

"Development speed is illustrated by the customer that deployed EnterpriseWizard for online return materials authorization and parts ordering, customer support, contract management and billable time management. They went live after just 40 hours of consulting time, which made a compelling contrast to the $500,000 and man years of effort that they had spent trying to develop the system internally before they turned to us," Mr. Earl added.

Featured Research
  • 10 Contact Center Myths Busted

    For most forward-thinking companies, the use of contact center software is on the rise. That said, in spite of contact center software’s sudden rise in popularity, a number of myths have begun to take shape. more

  • Go Mobile and Increase Employee Productivity

    The Bring Your Own Device (BYOD) and Voice over Internet Protocol (VoIP) tech trends now allow people to work whenever, wherever, and however they want—mobility makes it happen. more

  • [Infographic] How to Select a Phone System in 10 Steps

    Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more

  • SMB CRM Providers Comparison Guide

    A good SMB CRM system can be an incredibly valuable asset for your business. As more businesses recognize this value, the amount of SMB CRM vendors is expanding quickly. Navigating the pricing plans, features, and service terms of all these can be a decision-making nightmare. more

  • 2017 Business VoIP Cost Guide

    Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more