To maximize their business value, such solutions should not only be easier, faster and/or cheaper than their predecessors. They should not only enable and support better communication and collaboration, inside and beyond the company. But they should also help enable and support consistent, scalable and non-disruptive compliance with the business policies that govern the flow of those communication and collaboration efforts. Further, auditability should be a "free" side effect of process automation.
Vendors have lately made several announcements intended to spur adoption of cloud-based tools for process mapping and manipulation, among other related tasks. But few vendors have explained or delivered sufficient business value to achieve those adoption goals.
Focus believes that this may be changing. One example is EnterpriseWizard. This process automation and collaboration tool enables rapid, drag-and-drop creation of applications that handle tasks ranging from Help Desk Management and CRM to Contract Management and Regulatory Compliance. The underlying platform allows rapid creation of hosted, process-driven, business-centric, custom-tailored business communication and collaboration tools without coding.
EnterpriseWizard has recently begun offering free 10-user editions of its solution to select businesses. The company has focused on development and refinement of its solution for much of the past seven years, and has quietly signed up and worked closely with multiple customers deploying EnterpriseWizard for a wide variety of business tasks. Those customers are uniformly impressed with the solution's speed of development, flexibility and ease of use, according to comments in customer case studies and by CEO Colin Earl in discussions with Focus.
"Development speed is illustrated by the customer that deployed EnterpriseWizard for online return materials authorization and parts ordering, customer support, contract management and billable time management. They went live after just 40 hours of consulting time, which made a compelling contrast to the $500,000 and man years of effort that they had spent trying to develop the system internally before they turned to us," Mr. Earl added.
We’ve put together a comparison guide that covers over 40 of the top call center software options, providing details on pricing, features, support, and integrations. If you want to save time and still make a great investment, this guide is a must read. more
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 43 small to midsize business phone vendors. more
A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more