What makes Briggs described it as a ‘big deal'? The project which developed by Microsoft recently encapsulates three important factors: a master customer database, containing records for 100 million corporate customers and some 2 billion identities.
Briggs said, ‘We're fanatical about the privacy of our customers.' Many factors, for example like legal compliance spanning many countries globally make such efforts even more complex. In order to keep in line with the rules, Microsoft has a chief privacy officer who in charge of all lines of their business.
You may think your business phone system is functional, but is it fully modern? In recent years, telecommunications technology has made major strides. A system that was perfectly serviceable ten years ago—or even five years ago—is now very out-of-date. more
Among all of the business software applications necessary for business operations, ERP is undoubtedly one of the most important. Making the wrong selection can have a disastrous impact on your accounting, manufacturing, and supply chain. With so much at stake, it is crucial to make a well-informed decision. more
Did you know that, according to Forbes, 86 percent of customers will pay more for a better customer experience? Customer satisfaction is always a worthy business pursuit, but to identify customer preferences and exceed expectations, you must keep pace with innovations in the technology your customers are using. more
Deciding which phone system is right for your business can be difficult. With our VoIP technology blueprint, discover the top 15 questions you should ask VoIP vendors before you make a buying decision. more