What makes Briggs described it as a ‘big deal'? The project which developed by Microsoft recently encapsulates three important factors: a master customer database, containing records for 100 million corporate customers and some 2 billion identities.
Briggs said, ‘We're fanatical about the privacy of our customers.' Many factors, for example like legal compliance spanning many countries globally make such efforts even more complex. In order to keep in line with the rules, Microsoft has a chief privacy officer who in charge of all lines of their business.
One of the biggest mistakes that businesses make when it comes to their CRM software is the features they don’t use. This happens because they invest in CRM with a handful of problems in mind, so they’re content as long as it solves them. But if you want to maximize your ROI, you should be utilizing every feature available to you. more
VoIP makes a lot of sense for educational institutions—and it’s not just because of the substantial cost savings. Other benefits include increased efficiency and integration options. Emergency responsiveness can even be improved. more
The telemedicine revolution is finally happening. Experts have been discussing the potential for patients and healthcare providers to connect remotely for years, but the market is just now moving to adopt it—in a big way. Data suggests this market will grow over 14% annually through 2020! more