Smaller companies will leverage Cloud services more broadly and more quickly than their larger counterparts. This is mainly due to the fact that finding qualified IT personnel for smaller companies is difficult since the skillset must be broad and deep. However, using Cloud Services to complement a smaller IT team will probably make them more successful.
Larger enterprises should target areas of highest payback that fit into the overall Cloud Computing strategy and move those services to the Cloud first. Large enterprises will always have more IT skillsets than smaller businesses, which can help ensure the vendor negotiations, management and evolution of services happen in a manner most productive to the organization. However, the larger the enterprise the more risk associated with making a paradigm shift (and sometimes more reward when it offers a leg up on competitors).
Regardless of your company size, if you are implementing Cloud Computing services there is a risk that reality won't live up to the promises. In order to help avoid disappointment, here are five actions to take to help mitigate risk when implementing Cloud services:
Any operational business model relies heavily on IT support and the help desk to achieve maximum uptime for all IT systems. This white paper addresses ways for help desk analysts and IT support staff to easily and efficiently handle their workload by simplifying and automating processes to increase time and operational cost savings, enhance productivity, and boost customer satisfaction. more