North American companies are planning to continue their current spending levels on voice communications systems, according to a new survey by Infonetics Research. Though the companies want to decrease or slow the decrease of their overall voice communication expenses, they're primarily looking to do so by cutting the cost of telecom services. If that requires investing in infrastructure or applications, they're willing to do so, the report's author said.
UC (unified communications) security vendor Sipera Systems reports that VoIP toll fraud is increasing. The company bases its opinion on its discovery of "numerous" cases of vulnerabilities that intruders can exploit to make unauthorized long-distance or international calls through service provider or enterprise VoIP and UC systems, as well as on an unnamed number of confirmed cases of such fraud. The main weaknesses in such systems include network connectivity vulnerabilities, application level vulnerabilities and end-point vulnerabilities.
The Telecommunication Systems Division of Toshiba America Information Systems Inc. has introduced a long-range DECT (digital enhanced cordless telecommunications) cordless phone for use with its Strata CIX line of business VoIP systems. The DKT2404-DECT can use as many as six repeaters per base station, to provide a range of up to 1,000 feet. The phone features a two-line, 24-character LCD display, and is compatible with Toshiba's DKT2000, DKT3000 and DP5000 desk phones.
Empirix Inc. has introduced a tool for the automated testing and verification of enterprise SIP (session initiation protocol) trunking services. The Hammer SIP Trunk Tester verifies media quality, provisioned capacity and other factors affecting the quality of service of VoIP traffic traveling over SIP trunks. The IP network testing firm claims the tool can confirm connection quality before service is turned on, saving carriers money and reducing problems.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009. more