In the News: Infonetics Reports Companies Still Planning Voice Investment, Sipera Says VoIP Toll Fraud Escalating

Updated: June 12, 2009

Infonetics Reports Companies Still Planning Voice Investment

North American companies are planning to continue their current spending levels on voice communications systems, according to a new survey by Infonetics Research. Though the companies want to decrease or slow the decrease of their overall voice communication expenses, they're primarily looking to do so by cutting the cost of telecom services. If that requires investing in infrastructure or applications, they're willing to do so, the report's author said.

Sipera Says VoIP Toll Fraud Escalating

UC (unified communications) security vendor Sipera Systems reports that VoIP toll fraud is increasing. The company bases its opinion on its discovery of "numerous" cases of vulnerabilities that intruders can exploit to make unauthorized long-distance or international calls through service provider or enterprise VoIP and UC systems, as well as on an unnamed number of confirmed cases of such fraud. The main weaknesses in such systems include network connectivity vulnerabilities, application level vulnerabilities and end-point vulnerabilities.

Toshiba Introduces Long-Range DECT Cordless Phone for Strata Systems

The Telecommunication Systems Division of Toshiba America Information Systems Inc. has introduced a long-range DECT (digital enhanced cordless telecommunications) cordless phone for use with its Strata CIX line of business VoIP systems. The DKT2404-DECT can use as many as six repeaters per base station, to provide a range of up to 1,000 feet. The phone features a two-line, 24-character LCD display, and is compatible with Toshiba's DKT2000, DKT3000 and DP5000 desk phones.

Empirix Introduces SIP Trunk Tester

Empirix Inc. has introduced a tool for the automated testing and verification of enterprise SIP (session initiation protocol) trunking services. The Hammer SIP Trunk Tester verifies media quality, provisioned capacity and other factors affecting the quality of service of VoIP traffic traveling over SIP trunks. The IP network testing firm claims the tool can confirm connection quality before service is turned on, saving carriers money and reducing problems.

Featured Research
  • The New SMB Phone Systems Comparison Guide

    Does your small or medium-size business need a new phone system? Then you're in luck! Our new, updated comparison guide helps you cut through superfluous information and narrow down your list of solution providers. Get the latest data on phone system features, pricing, and performance metrics in an easy-to-use format. more

  • How UC Can Help Your Business Survive the Holidays

    The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more

  • [Infographic] Switching Phone Systems

    There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more

  • Business VoIP on a Budget

    Voice over Internet Protocol (VoIP) phone systems represent the next innovation of telephone connection and communication by making it possible to conduct calls over a broadband internet connection, rather than an analog phone line. more

  • [Infographic] The Advantages of Unified Communications

    Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more