North American companies are planning to continue their current spending levels on voice communications systems, according to a new survey by Infonetics Research. Though the companies want to decrease or slow the decrease of their overall voice communication expenses, they're primarily looking to do so by cutting the cost of telecom services. If that requires investing in infrastructure or applications, they're willing to do so, the report's author said.
UC (unified communications) security vendor Sipera Systems reports that VoIP toll fraud is increasing. The company bases its opinion on its discovery of "numerous" cases of vulnerabilities that intruders can exploit to make unauthorized long-distance or international calls through service provider or enterprise VoIP and UC systems, as well as on an unnamed number of confirmed cases of such fraud. The main weaknesses in such systems include network connectivity vulnerabilities, application level vulnerabilities and end-point vulnerabilities.
The Telecommunication Systems Division of Toshiba America Information Systems Inc. has introduced a long-range DECT (digital enhanced cordless telecommunications) cordless phone for use with its Strata CIX line of business VoIP systems. The DKT2404-DECT can use as many as six repeaters per base station, to provide a range of up to 1,000 feet. The phone features a two-line, 24-character LCD display, and is compatible with Toshiba's DKT2000, DKT3000 and DP5000 desk phones.
Empirix Inc. has introduced a tool for the automated testing and verification of enterprise SIP (session initiation protocol) trunking services. The Hammer SIP Trunk Tester verifies media quality, provisioned capacity and other factors affecting the quality of service of VoIP traffic traveling over SIP trunks. The IP network testing firm claims the tool can confirm connection quality before service is turned on, saving carriers money and reducing problems.
You may think your business phone system is functional, but is it fully modern? In recent years, telecommunications technology has made major strides. A system that was perfectly serviceable ten years ago—or even five years ago—is now very out-of-date. more
Deciding which phone system is right for your business can be difficult. With our VoIP technology blueprint, discover the top 15 questions you should ask VoIP vendors before you make a buying decision. more