Open Group cloud survey shows a lack of IT preparedness, especially on measuring cloud's true costs

Updated: May 09, 2011


These are some of the results from a recent survey by The Open Group, which polled 307 IT professionals who had purchasing or decision-making influence over cloud computing. The study earlier this year found that cloud computing required C-level approval at 55 percent of the companies, while 22 percent left it to IT directors and 8 percent to enterprise architects. [Disclosure: The Open Group is a sponsor of BriefingsDirect podcasts.]

Among the take-aways from the results: "You need to take the metrics and find out what your IT finances are to make a true business decision about cloud," said Dr. Chris Harding, Forum Director for The Open Group Cloud Computing Work Group. "And you need to track that as your move forward."

Among other findings from the survey:

  • An impressive 92 percent of respondents said they are either currently using some cloud (49 percent) or had it on their IT road map (43 percent). The remaining 8 percent said they had no cloud plans.

  • Only 17 percent of those polled said they use or would use public cloud, while the remainder were divided between private (29 percent) and hybrid (45 percent). Another 9 percent were unsure what they would use.

    The paradox arises because industry executives know that cloud computing will impact their business, but are not yet prepared to handle that impact and, in many cases, don't know how to measure it.



  • The main drivers behind cloud adoption were cost (21 percent), timeliness and agility (19 percent), and resource optimization (17 percent).

  • Data security is the biggest concern for companies (18 percent), followed by integration issues (15 percent), and governance (14 percent).

  • A majority of participants (55 percent) said that cloud return on investment (ROI) would be easy to justify. However, only 35 percent of respondents said they had mechanisms in place to effectively measure ROI.

  • An overwhelming 82 percent said they expected cloud to significantly impact one or more business processes, but only 28 percent are actually prepared for these changes.

  • When asked if they were satisfied with cloud education and training available, 51 percent percent said they were satisfied or very satisfied, 34 percent said they were somewhat satisfied, and 15 percent said they were dissatisfied.

Featured Research
  • Video Conferencing

    For many, the mere mention of video conferencing brings about bad memories of conference rooms full of people staring at a screen with dodgy sound, fuzzy images, and broken connections. What if we were to tell you that over the past decade, video conferencing solutions have evolved to where they are affordable to businesses of every size and have evolved beyond just the standard boardroom. Today, 74% of B2C marketers and 94% of B2B marketers use video in their marketing efforts. more

  • EHR Implementation

    More and more medical practices are selecting and implementing electronic health records (EHR) than ever before. In fact, statistics show that the number of practices who have purchased an EHR has doubled in just three years. That being said, many practices fail to prepare for their new EHR and thus do not gain the full benefits that come with implementing a solution. more

  • Selecting the Right EHR for Your Practice

    The purchase and implementation of an electronic health record (EHR) system is no small feat and is a big step for a practice, small or large, to take. Selecting your new EHR is one of the most important decisions that you will make for your practice. more

  • 8 Ways Business Travelers Can Save with VoIP

    Do you or any part of your workforce travel for work, or even telecommute? If that answer is yes, then you should be utilizing mobile VoIP. With VoIP, businesses have been found to save as much as 40% on local calls and a whopping 90% on international calling expenses. more

  • Top 10 Contact Center Tools for an Unforgettable Customer Experience

    It should come as no surprise that consumers have only increasingly become less and less brand loyal in the modern age. In fact, 89% of them have switched brands within the last year due to a poor customer experience. One of the major steps to preventing this customer churn is to invest and invest heavily into improving your customers' experience. Now the major question to ask yourself is, "of all the contact center tools available, what are the ones that I should be utilizing for my business?" more