Considering that up to 80 percent of an HR department's time is spent on administration and paperwork, it's no wonder an increasing number of vendors are making self-service an integral part of their HRIS offerings. By granting employees direct online access to their own HR information via an intranet or portal, the burden on HR is reduced, thereby cutting costs and improving employee morale. Here are just a few of self-service's perks:
Satisfy employees: Boost employee morale by empowering workers with instant access to information ranging from benefits plans to training opportunities.
Maintain accurate data: When employees are encouraged to update their own personnel information, the result is not only a reduction in data-entry errors but more relevant and up-to-date information.
Recruit easily: Eager to fill a new position? Let candidates come to you by providing employees with online access to job opportunities. In turn, HR managers can easily search for suitable candidates rather than sift through stacks of resumes.
Reduce inquiries: Put an end to time-consuming employee inquiries and let your HR staff get back to business. Thanks to self-service, an employee can find that missing pay stub or retrieve details on the latest benefit plan with the click of a mouse. Some self-service tools even allow users to communicate directly with a benefits administrator regarding benefit elections and confirmation.
Cut costs: Offer self-service and save money. Forrester Research reports that a self-service approach can slash the cost of a customer interaction from as much as $35 on the phone to 75 cents online — a potential savings of 98 percent on just one transaction.
Aid HR managers: Employees aren't the only ones who stand to benefit from self-service. Provide HR managers with instant access to the information they need in order to perform budget and staffing tasks efficiently.
Change priorities: By empowering employees, self-service relieves HR professionals of administrative overhead and frees them to focus on strategic initiatives such as recruitment.
Enterprise resource planning (ERP) software delivers the ability to manage and standardize business processes across your entire organization. The increased efficiency from this can generate an impressive ROI. But there are hundreds of ERP vendors to choose between. more
The hidden costs associated with implementing an ERP system can add up quickly. Businesses frequently find that these projects go over budget despite being well planned. You can avoid this problem by preparing for these overlooked expenses ahead of time. This allows you to develop a more accurate budget and even reduce some of the costs. more
Although the SaaS model is becoming increasingly prevalent for all types of business software, many organizations have been reluctant to switch to SaaS for ERP (Enterprise Resource Planning) application modules. The thinking goes that ERP functions are too important to be left to the cloud. more
Among all of the business software applications necessary for business operations, ERP is undoubtedly one of the most important. Making the wrong selection can have a disastrous impact on your accounting, manufacturing, and supply chain. With so much at stake, it is crucial to make a well-informed decision. more
Selecting an ERP system is no easy task. You have to select and configure a system that fits your exact business needs. Getting it right means a myriad of benefits, from increased productivity to reduced costs. Getting it wrong can be a quagmire. Our new comparison guide gives you the data you need to make an informed decision, all in one easy-to-use Excel file. more