Small businesses switching to a VoIP service plan have quite a few decisions to make. In addition to choosing a service vendor, phone system features, a phone service plan, you'll also need to purchase the hardware that allows you to use the system.
The most basic business VoIP hardware are the phones themselves. VoIP phones range from the very high-tech (enabled with videoconference features, call tracking and monitoring options, and other advanced capabilities) to the very basic (a microphone attached to a computer). Here are a few popular types of VoIP phones you may want to consider:
The VoIP phones themselves can be a big portion of the total system costs. One In-Stat survey places the cost of VoIP hardware at nearly half of the system cost for most small businesses. The most expensive VoIP phones can cost hundreds of dollars per handset, while less-expensive options can be as little as $30. You can also choose to outfit your current phones with VoIP adapters, though they may impact call quality slightly. Most VoIP phones are sold individually, though some vendors do offer a volume discount.
Phone Vendor Options
Many business VoIP service vendors require the purchase phones as part of your service agreement. This isn't always the best deal- in fact, basic VoIP phones can be purchased from various different third-party vendors for far less than the price your service provider may charge. Used, recycled, or refurbished equipment is often sold by traditional phone system vendors, and is fairly easy to come by, especially if you have a small office. Businesses in need of more equipment (those with 100+ employees) might be able to find a deal on eBay or craigslist, purchasing from another business that has decided to upgrade or switch to newer equipment. Look in your local newspaper for office equipment sales or auctions, which can also yield great deals.
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Customer Relationship (CRM) software has become one of the most important business tools in today’s world. By allowing you to better connect with new and existing customers, CRM is an indispensable tool for sales teams and customer service teams alike. But with so many choices available, it can be difficult to decide on a solution. more