When the Canadian Auto Workers (CAW) reached an agreement with Chrysler in late April, as part of the company's mandated restructuring process, tuition rebates were one of several employee benefits that were eliminated. Officials said that in the grand scheme of things, the employees backed the sacrifices. "CAW members supported their union right through this process ... That has allowed us to bargain the very best agreement possible, imposing the minimum possible sacrifice on our members and their families, despite the incredibly tough times," said CAW President Ken Lewenza.
If your company is looking for places to cut back, should tuition reimbursement be on your list, too? Some experts say that although employees do sometimes take advantage of it, it's likely to have little impact on the staff as a whole and a greater impact on the company. "[A benefits] survey I produced actually had education benefits (tuition reimbursement) as one of the listed items we had employees address. Quite honestly, we found that few employees took advantage of the plan," says Linda Konstan of Sensible Human Resources Consulting.
If 10 percent of your 100 employees use the benefit of up to $3,000 a year, the company could realize a savings of $30,000. More employees = more savings.
VoIP makes a lot of sense for educational institutions—and it’s not just because of the substantial cost savings. Other benefits include increased efficiency and integration options. Emergency responsiveness can even be improved. more
The telemedicine revolution is finally happening. Experts have been discussing the potential for patients and healthcare providers to connect remotely for years, but the market is just now moving to adopt it—in a big way. Data suggests this market will grow over 14% annually through 2020! more
If improving customer experience is important to you (it should be), then 2017 may be a good year to reevaluate the software you use for your contact center. With customer preferences shifting, the importance of an efficient contact center has never been higher. You cannot afford to simply focus on keeping costs low. Significant competitive advantages are available to businesses who manage this area effectively. more
The status of technology within an organization is rapidly evolving—and so is the role of the CIO. With breakthrough capabilities enabled by new technologies, a growing shortage of available developers, and an increasingly tech-savvy business user, the role of IT—and the CIO in particular—is morphing into one of strategic advisor to the business and driver of innovation within the company. more