The IRS has stated that the information gathered from the Questionnaire will ultimately result in a report describing the responses and identifying those areas where more focused education, guidance, and outreach is needed, and how the IRS can direct its enforcement efforts to address non-compliance.
While the IRS has stated that the compliance check is not a audit or investigation, an employer's responses could lead to follow-up questions from the IRS, and the IRS has stated that failure to respond or provide complete information will result in further enforcement action or examination of the plan.
While this may have been true at one time, the days of BI requiring a dedicated team of experts to implement are over. Self-service solutions are making it possible for everyone, including small, local businesses, to easily implement BI in their decision making process. more
A contact center often brings about a prospect’s first real-time interaction with your company. As such, if it’s not a positive one, they’ll likely look elsewhere for help. With 69% of Americans more inclined to recommend a company to friends and family after a positive customer service experience, you’ll need to exceed expectations on the following fronts. more
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
There’s a very good chance that your contact center is underperforming. With consumer preferences continuously changing, strategies that were once effective now result in too many unsatisfied customers. Fixing this problem involves reviewing your current procedures and optimizing them to drive better results. more