The current economic state has been the largest challenge for many businesses to date.
Many have drawn the conclusion there were several reasons that contribute to the declining economy which includes unemployment, decline in the stock market, weak retail sales as well as consumer credit problems. Furthermore, it may appear that some companies are on the decline because of the economy. However, even before the economic decline many businesses were suffering drastically due to poor leadership training. A company's leadership and how strategic goals are communicated and implemented are essential to the success of an organization's future; from people to activities, culture to leadership. It is through strong effective leadership training that a company can be successful in the present as well as the future. Considering this, the conclusion drawn is leaders need employment law training which in turn will transfer into effective leadership for an organization. In tough economic times, employers often look to reduce their training expenses. Employers who seek to cut costs by avoiding or delaying discrimination and harassment prevention training run a huge risk; they may be unable to defend themselves in a subsequent lawsuit. Nevertheless, in deciding whether to implement discrimination or harassment prevention training, an employer must determine whether the potential future savings resulting from the training will exceed the current expenditures necessary to implement a program today.
VoIP makes a lot of sense for educational institutions—and it’s not just because of the substantial cost savings. Other benefits include increased efficiency and integration options. Emergency responsiveness can even be improved. more
The telemedicine revolution is finally happening. Experts have been discussing the potential for patients and healthcare providers to connect remotely for years, but the market is just now moving to adopt it—in a big way. Data suggests this market will grow over 14% annually through 2020! more
If improving customer experience is important to you (it should be), then 2017 may be a good year to reevaluate the software you use for your contact center. With customer preferences shifting, the importance of an efficient contact center has never been higher. You cannot afford to simply focus on keeping costs low. Significant competitive advantages are available to businesses who manage this area effectively. more
The status of technology within an organization is rapidly evolving—and so is the role of the CIO. With breakthrough capabilities enabled by new technologies, a growing shortage of available developers, and an increasingly tech-savvy business user, the role of IT—and the CIO in particular—is morphing into one of strategic advisor to the business and driver of innovation within the company. more