Before we can begin to understand the how Software as a Service (SaaS) is challenging the vendors of traditional customer provided equipment (or "Customer Premise Equipment", abbreviated as "CPE"), we must first understand SaaS.
Many will use the terms "Application Service Provider (ASP)", "Hosted", "Cloud", or "Managed Service" as synoyms to SaaS. The differences between them may be subtle, but they're very important if we are to truly understand why SaaS is gaining ground against the established players in the industry.
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more