Securing Your Business Starting With Your Employees

Updated: January 05, 2011

Employers typically engage in pre-employment screening to:

  • Discourage applicants with something to hide.
  • Encourage honesty in the hiring process. It is estimated that as many as 33% of all applicants put false information on the application or omit important facts.
  • Demonstrate due diligence. An employer has an obligation to take reasonable steps to hire the best person for the job.
  • Eliminate uncertainty. Hard facts are needed to make an informed hiring decision.
  • Save money. It is not cost effective to recruit, train, and equip a new-hire only to find he/she is not right for the job. Clearly the cost of a screening is considerably less than the cost to litigate a negligent hiring suit.
  • Promote productivity. Employees who feel safe and secure in the workplace and enjoy a pleasant environment tend to be more productive.
  • Avoid problems such as theft, embezzlement, harassment, unhappy or lost customers, workplace violence and many other problems a "bad hire" can bring.

This is the why, now the how. Of course you could try to do the screening yourself, but that is not the best course. Why?:

  • A great deal of time must be spent learning and keeping current with the many federal, state and possibly municipal laws as they apply to employment. Laws such as the Fair Credit Reporting Act (FCRA) the Drivers Privacy Protection Act (DPPA) and HIPPA laws, governing what and how health information can be gathered. In addition, all of the legal paper work must be downloaded.
  • Without being a consumer reporting agency (CRA) on your own you can do little but contact former employers without running the risk of having to litigate a civil right violation suit.
  • Of course there are many databases on the Internet that claim to do background checks, however these probably are not FCRA, DPPA or HIPPA approved nor is their information as accurate as you would like.
  • A database check can only go so far. Now more time (which is money to you) must be spent searching court records for verification, contacting references, past and current employers, education institutions, and so forth often ending in a frustrating game of phone tag.

The solution? Hire a licensed private investigator who has made pre-employment screening their specialty. Most states have strict laws governing the profession, therefore the licensed private investigator is held to a higher standard than those who are not licensed. This is their specialty, their agency is a CRA, and they are well versed in all laws. Being licensed they have access to PRIVATE databases that are FCRA, DPPA and HIPPA approved, know how to search court records especially criminal, civil, sex offender, and driving recprd. Remember, this is what they do, so they want to make the necessary phone calls to make sure you are getting the right person for your company.

Featured Research
  • Video Conferencing Goes to Court

    Think technology can’t be utilized in the courtroom? Think again. Video Conferencing within the court system can be extremely cost-effective, efficient, and time-saving. Courtrooms can benefit greatly by video conferencing in expert testimonies, translators, witness testimonies, and much more. more

  • Can Gamification Improve Contact Center Performance

    We have all heard the phrase "all work and no play". Well, would you believe us if we were to tell you that by implementing gamification you can INCREASE contact center engagement, morale, and overall performance? Spoiler alert: 89% of contact center employees believe that a point system within their contact center would boost their engagement! more

  • [Infographic] 8 Common Pain Points UC Eliminates

    Every company has moments of frustration, it is when these moments become extended periods of inefficiency, or pain points, where we start to see loss in productivity and employee morale. What truly sets a successful business apart from those of its competitors, is how they take these pain points and use them as opportunities to improve upon procedures and systems to eliminate pain points and move beyond what was the status quo. more

  • Go VoIP and Go Green

    You may be looking to switch to VoIP because of the cost benefits that it will bring your company, but did you know that it is also FAR BETTER than traditional phone systems for the environment as well? With environmental impact being at the forefront of both consumer and business minds, it is essential that business decisions are made now based on economic AND ecological impact. more

  • 10 Steps for Creating an Accurate Call Center Forecast

    While other customer service channels are gaining traction, phone support is still one of the most HEAVILY used customer service communication methods. Now what does this mean for YOUR business? We answer that question and more in our latest paper which discusses the importance of knowing call volumes, peak call times, and industry trends so YOU can accurately staff your call center to handle all your clients demands. more