Only weeks after the acquisition was completed, HP announced an end for 3Com's NBX product line. The VoIP system would no longer be available for purchase after July 30th, 2010. HP encouraged NBX customers, and VARs of NBX, to migrate to their robust VCX family. The NBX end-of-life announcement included the following statement from HP:
HP/3Com's future investments in the voice arena will be
centered around a standards-based solution, and as such,
will be focused on the development and marketing efforts
of the award-winning VCX product line.
The VCX family was the hailed choice… for half a year… and, suddenly, that too appeared to be lip service. HP announced this week that VCX IP would be put into "maintenance mode." There is no promise of the line developing past this maintenance period, and there is no timeline for the period to last. As part of the maintenance mode, the update 9.8 will still roll out in the first half of this year, but what comes next is anyone's guess.
Now, VARs, who specialized in 3Com IP solutions, are left to scratch their heads, while existing customers wonder if HP/3Com will keep their earlier promises. And, everyone is left wondering how long HP will provide maintenance to those who have spent substantial sums on the product line, should it become discontinued.
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There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more