The HP/3Com Acquisition: The Good, the Bad, and the Confusing

Updated: January 28, 2011

Only weeks after the acquisition was completed, HP announced an end for 3Com's NBX product line. The VoIP system would no longer be available for purchase after July 30th, 2010. HP encouraged NBX customers, and VARs of NBX, to migrate to their robust VCX family. The NBX end-of-life announcement included the following statement from HP:

HP/3Com's future investments in the voice arena will be

centered around a standards-based solution, and as such,

will be focused on the development and marketing efforts

of the award-winning VCX product line.[2]

The VCX family was the hailed choice… for half a year… and, suddenly, that too appeared to be lip service. HP announced this week that VCX IP would be put into "maintenance mode." There is no promise of the line developing past this maintenance period, and there is no timeline for the period to last. As part of the maintenance mode, the update 9.8 will still roll out in the first half of this year, but what comes next is anyone's guess.

Now, VARs, who specialized in 3Com IP solutions, are left to scratch their heads, while existing customers wonder if HP/3Com will keep their earlier promises. And, everyone is left wondering how long HP will provide maintenance to those who have spent substantial sums on the product line, should it become discontinued.

Featured Research
  • Phone Systems Comparison Guide: VoIP for Small to Midsize Businesses

    It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 43 small to midsize business phone vendors. more

  • 16 Mistakes to Avoid When Buying a Phone System

    Purchasing a phone system for your business is a major investment. With the average business changing phone systems only once every seven years, it’s important to make the right decision. more

  • [Infographic] Top 11 VoIP Vendors

    A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more

  • The New 2017 Phone Systems Comparison Guide

    It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more

  • 8 Common Pain Points UC Eliminates

    Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more