Tips for Effective Business to Business Communication

Updated: July 21, 2009

Your communication style tells other businesses a lot about your professionalism and what they can expect when they deal with you. A theme that frequently arises when I coach business people is how to communicate in a manner that invites other companies to want to do business with us. The following tips will help you put your best foot forward and communicate confidently.

Say It Briefly

Go with the approach that less is more in communication.

,

Keep It Professional

Business communication is not the appropriate time to vent about personal problems or delve into people's private lives.

,

Keep Your Temper in Check

If you fly off the handle it not only shuts down communication but also reduces the likelihood that the other company will give you an opportunity in the future.

,

It's Not Personal

Remind yourself that communication glitches aren't a personal slight against you, they are just part of doing business.

,

Practice Excellent Conflict Resolution Skills

Brainstorm with the other person to get some ideas on how to deal with the issue at hand and agree on a solution that works for both of you.

,

Have a Plan

Develop a communication plan and follow it to eliminate guesswork.

Other businesses judge us much in the same way our clients do. How we communicate says a lot to the outside world about the way we conduct business. Keep these tips in mind as you interact with other companies and you'll be on your way to increasing your success exponentially.

Your communication style tells other businesses a lot about your professionalism and what they can expect when they deal with you. A theme that frequently arises when I coach business people is how to communicate in a manner that invites other companies to want to do business with us. The following tips will help you put your best foot forward and communicate confidently.

Say It Briefly

Go with the approach that less is more in communication.

,

Keep It Professional

Business communication is not the appropriate time to vent about personal problems or delve into people's private lives.

,

Keep Your Temper in Check

If you fly off the handle it not only shuts down communication but also reduces the likelihood that the other company will give you an opportunity in the future.

,

It's Not Personal

Remind yourself that communication glitches aren't a personal slight against you, they are just part of doing business.

,

Practice Excellent Conflict Resolution Skills

Brainstorm with the other person to get some ideas on how to deal with the issue at hand and agree on a solution that works for both of you.

,

Have a Plan

Develop a communication plan and follow it to eliminate guesswork.

Other businesses judge us much in the same way our clients do. How we communicate says a lot to the outside world about the way we conduct business. Keep these tips in mind as you interact with other companies and you'll be on your way to increasing your success exponentially.

Featured Research