UCStrategies Spotlight – January 11, 2011

Updated: September 01, 2011

UCStrategies Article: "Changes Afoot for the UCIF"

By Blair Pleasant

There've been some changes to the Unified Communications Interoperability Forum (UCIF) bylaws, which may encourage some of the vendor holdouts to join the forum - notably Cisco, Avaya, and IBM. These leading UC vendors have not joined the forum, which limits the value that the forum can actually provide. I'm hopeful that the changes to the bylaws will be the impetus needed to get these folks on board. Based on the changes, it appears that companies that are non-founders will have more say in what happens and can play a more important role, which was one of their primary complaints about the way the forum was structured. Read the rest of this article on UCStrategies.com.

UCStrategies Article: "Leveraging Core Competencies is One Road to Success for the Channel"

By Pam Avila

There is no doubt that the convergence of voice, data, video and mobility has created a variety of challenges and opportunities for VARs, telecom and video dealers, and integrators. For anyone in the channel, one of the most significant challenges, as unified communications brings more and more opportunities, is determining which opportunities best fit the existing core competencies and strategies for the future. This article takes a look at the journey of one integrator who leveraged their initial core competencies developed as an IVR specialist to eventually become a premier UC integrator. Read the rest of this article on UCStrategies.com.

UCStrategies Article: "Net Neutrality: The FCC Muddies the Waters"

By Lisa Pierce

Based on statements it made yesterday, the FCC's Net Neutrality decision (FCC 10-201), leaves current and future U.S. UC customers and suppliers in no clearer or more certain circumstances than before. Uncertainty often inhibits investment in innovation, which is the exact opposite of the FCC's stated intentions. Read the rest of this article on UCStrategies.com.

UCStrategies Article: "Voice & Video Need Path-Based Network Testing"

By John Bartlett

Part of my consulting practice focuses on the network design needed to properly support voice and video conferencing (real-time) traffic on an IP network. One of the big disconnects today is on the testing side. Many enterprises are not using the right kind of test tools to find and fix problems in real-time traffic support. Read the rest of this article on UCStrategies.com.

UCStrategies Article: "The Implications of UC as a Cloud Service"

By Russell Bennett

I contend that gaining access to UC from the cloud is nothing new: the current enterprise UC technology derived from free consumer services such as the large Instant Messenger (IM) services, Skype, etc., all of which are hosted in remote data centers accessible via the internet. However, with commercial UC, this notion is being extended from a free ‘best efforts' social service to one that is more aligned to business communications and is therefore a substitute for traditional voice networks provided by the telephony carriers. Read the rest of this article on UCStrategies.com.

Featured Research
  • 8 Ways Business Travelers Can Save with VoIP

    Do you or any part of your workforce travel for work, or even telecommute? If that answer is yes, then you should be utilizing mobile VoIP. With VoIP, businesses have been found to save as much as 40% on local calls and a whopping 90% on international calling expenses. more

  • Phone System Showdown

    When it comes time to select your new phone system, one of the biggest questions that you will face is whether to go with the hot, new VoIP system or the steady and secure PBX network. There are pros and cons to each of these phone systems, and before making any purchase we highly suggest that you take the time to download and read our latest guide: Phone System Showdown: VoIP vs. PBX. more

  • Signals Your Company is Ready For Unified Communications

    Efficient and effective business collaboration is essential to company success and as you grow your business, you'll discover all the different communication methods that you NEED to stay connected with partners and customers. Implementing a Unified Communications (UC) system can save your company upwards of $920,000 a year due to increased efficiency amongst company employees. more

  • Phone System Implementation Expectations

    Providers would have you believe that implementing a new phone system is as easy as counting to three. However, while the process may not be difficult, there are steps that need to be taken to ensure that your new VoIP system is installed and implemented smoothly. Luckily, the challenges associated with upgrading your system tend to be fairly predictable. Most businesses run into the same set of problems that many others have faced before them, meaning avoiding or overcoming them is as easy as preparing ahead of time. more

  • Your Phone System and Your Bottom Line

    Businesses have been using phones to drive increases to their bottom lines for almost a century now. Telephony, much like the rest of the business world, has seen drastic changes with the increase in technological advancement. Voice Over Internet Protocol (VoIP), has enabled companies to connect with consumers at levels that have been seen as unheard of before. And trust us when we say this, it is doing wonders for the bottom line. more