By Blair Pleasant
There've been some changes to the Unified Communications Interoperability Forum (UCIF) bylaws, which may encourage some of the vendor holdouts to join the forum - notably Cisco, Avaya, and IBM. These leading UC vendors have not joined the forum, which limits the value that the forum can actually provide. I'm hopeful that the changes to the bylaws will be the impetus needed to get these folks on board. Based on the changes, it appears that companies that are non-founders will have more say in what happens and can play a more important role, which was one of their primary complaints about the way the forum was structured. Read the rest of this article on UCStrategies.com.
By Pam Avila
There is no doubt that the convergence of voice, data, video and mobility has created a variety of challenges and opportunities for VARs, telecom and video dealers, and integrators. For anyone in the channel, one of the most significant challenges, as unified communications brings more and more opportunities, is determining which opportunities best fit the existing core competencies and strategies for the future. This article takes a look at the journey of one integrator who leveraged their initial core competencies developed as an IVR specialist to eventually become a premier UC integrator. Read the rest of this article on UCStrategies.com.
By Lisa Pierce
Based on statements it made yesterday, the FCC's Net Neutrality decision (FCC 10-201), leaves current and future U.S. UC customers and suppliers in no clearer or more certain circumstances than before. Uncertainty often inhibits investment in innovation, which is the exact opposite of the FCC's stated intentions. Read the rest of this article on UCStrategies.com.
By John Bartlett
Part of my consulting practice focuses on the network design needed to properly support voice and video conferencing (real-time) traffic on an IP network. One of the big disconnects today is on the testing side. Many enterprises are not using the right kind of test tools to find and fix problems in real-time traffic support. Read the rest of this article on UCStrategies.com.
I contend that gaining access to UC from the cloud is nothing new: the current enterprise UC technology derived from free consumer services such as the large Instant Messenger (IM) services, Skype, etc., all of which are hosted in remote data centers accessible via the internet. However, with commercial UC, this notion is being extended from a free ‘best efforts' social service to one that is more aligned to business communications and is therefore a substitute for traditional voice networks provided by the telephony carriers. Read the rest of this article on UCStrategies.com.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 43 small to midsize business phone vendors. more
A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more