There has recently been a lot of debate among the Unified Communications (UC) community on the topic of how to define UC. The contention is that UC vendors define UC as being whatever it is that they are currently selling. UC vendors have moved into the UC space from a range of disparate technologies so, as a consequence, their definitions do not align. I think we can all agree on that. Read the rest of this article on UCStrategies.com.
By Dave Michels
Digium, the custodian of Asterisk, announced this week at its annual Astricon conference a new initiative called the Asterisk Scalable Communications Framework. Asterisk SCF is not a replacement for the company's venerable Asterisk open source telephony product, but rather a companion product intended to take open source communications to the next level. Read the rest of this article on UCStrategies.com.
InterOp New York just wrapped up and as usual the bulk of my time was spent in the Wireless and Mobility sessions (the exception being a stop at Marty Parker's session on Interoperability in UC). Given its legacy as a data infrastructure show, there was lots of discussion of Wi-Fi, though that conversation has now devolved to arcane issues of architecture that left me with the feeling I had been watching so many angels dancing on the heads of so many pins. Read the rest of this article on UCStrategies.com.
By Jon Arnold
Earlier this month, Avaya held a new type of customer event in Toronto, called Evolutions. They have been looking for better ways to bring customers together, so aside from their global event, they've put together Evolutions, which has a regional focus. The first one was recently held in Mexico to great success, and my understanding is that Canada was the next trial event, and that's what I attended in downtown Toronto. Read the rest of this article on UCStrategies.com.
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more
Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more
Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more