There has recently been a lot of debate among the Unified Communications (UC) community on the topic of how to define UC. The contention is that UC vendors define UC as being whatever it is that they are currently selling. UC vendors have moved into the UC space from a range of disparate technologies so, as a consequence, their definitions do not align. I think we can all agree on that. Read the rest of this article on UCStrategies.com.
By Dave Michels
Digium, the custodian of Asterisk, announced this week at its annual Astricon conference a new initiative called the Asterisk Scalable Communications Framework. Asterisk SCF is not a replacement for the company's venerable Asterisk open source telephony product, but rather a companion product intended to take open source communications to the next level. Read the rest of this article on UCStrategies.com.
InterOp New York just wrapped up and as usual the bulk of my time was spent in the Wireless and Mobility sessions (the exception being a stop at Marty Parker's session on Interoperability in UC). Given its legacy as a data infrastructure show, there was lots of discussion of Wi-Fi, though that conversation has now devolved to arcane issues of architecture that left me with the feeling I had been watching so many angels dancing on the heads of so many pins. Read the rest of this article on UCStrategies.com.
By Jon Arnold
Earlier this month, Avaya held a new type of customer event in Toronto, called Evolutions. They have been looking for better ways to bring customers together, so aside from their global event, they've put together Evolutions, which has a regional focus. The first one was recently held in Mexico to great success, and my understanding is that Canada was the next trial event, and that's what I attended in downtown Toronto. Read the rest of this article on UCStrategies.com.
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more