There has recently been a lot of debate among the Unified Communications (UC) community on the topic of how to define UC. The contention is that UC vendors define UC as being whatever it is that they are currently selling. UC vendors have moved into the UC space from a range of disparate technologies so, as a consequence, their definitions do not align. I think we can all agree on that. Read the rest of this article on UCStrategies.com.
By Dave Michels
Digium, the custodian of Asterisk, announced this week at its annual Astricon conference a new initiative called the Asterisk Scalable Communications Framework. Asterisk SCF is not a replacement for the company's venerable Asterisk open source telephony product, but rather a companion product intended to take open source communications to the next level. Read the rest of this article on UCStrategies.com.
InterOp New York just wrapped up and as usual the bulk of my time was spent in the Wireless and Mobility sessions (the exception being a stop at Marty Parker's session on Interoperability in UC). Given its legacy as a data infrastructure show, there was lots of discussion of Wi-Fi, though that conversation has now devolved to arcane issues of architecture that left me with the feeling I had been watching so many angels dancing on the heads of so many pins. Read the rest of this article on UCStrategies.com.
By Jon Arnold
Earlier this month, Avaya held a new type of customer event in Toronto, called Evolutions. They have been looking for better ways to bring customers together, so aside from their global event, they've put together Evolutions, which has a regional focus. The first one was recently held in Mexico to great success, and my understanding is that Canada was the next trial event, and that's what I attended in downtown Toronto. Read the rest of this article on UCStrategies.com.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more