There has been much discussion of late regarding a possible downside to the Google Android operating system for mobile devices. The concerns are that the planned open applications environment will either fragment into a balkanized collection of insignificant entities or that the carriers will each develop their own unique implementations of Android and use them to promote for their own networks. In either case, the result would be that Android does not deliver the type of open mobile environment Google had promised with the Open Handset Alliance. Read the rest of this article on UCStrategies.com.
By Jon Arnold
Last week saw the launch of yet another UC offering, and with that, the underlying value proposition continues to shift. This one caught my eye for a few reasons, and I'll touch on those here. Let's start with the name - my consulting focus is mostly about marketing and strategy, so this plays to what's closest to home for me.
The company is called eZuce - and if you're not sure how to pronounce it - or even spell it - you're not alone. Without even knowing what they do, the company has your attention already - nothing wrong with that. Read the rest of this article on UCStrategies.com.
My partner, Marty Parker, provided an overview of the successful methodology our firm, UniComm Consulting, has been using to find opportunities for unified communications and to plan self-funding deployments. Here are some additional suggestions for planning your migration to UC-based communications. Read the rest of this article on UCStrategies.com.
By Dave Michels
A recurring theme I keep finding between manufacturers and their channel partners is mutual frustration. The dealers are being squeezed by a poor economy, Internet competition, and a changing business model, and they are looking to their vendor partners for air support. The vendors are not seeing the channel partners invest in the tools and skills needed for broader unified communication offerings. Both sides blame the other and are questioning their partnerships. Read the rest of this article on UCStrategies.com.
By Marty Parker
The seventh annual Gartner Magic Quadrant for Unified Communications (UCMQ) was published on July 28, 2010, continuing this exciting story of disruptive evolution (almost a revolution) in the communications industry. Read the rest of this article on UCStrategies.com.
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The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more