What's the Next Big Thing in BI?

Updated: November 02, 2010

How about "actual" business intelligence? In other words, moving beyond static reports on historic datasets to more interactive, analytic-supporting insights on business past and present performance, including of course more real-time, operational, intelligence. (Paul Vincent)

Another suggestion was End-User Driven Visualization. What does this mean? Large reports, even end-user driven ones are pretty useless if they just present large amounts of data in text format or similar. Some feel that users should not have to take it upon themselves to learn the ins and outs of data visualization themselves, when the tool itself could do it for you. Intelligent tools that can understand the context of the data being presented and can choose one or a few of the most appropriate ways of displaying the information would be huge.

Integration was next on the list. Rather than standalone products, BI will start to be incorporated with other solutions to provide analysis and trend data related to specific business processes or applications, particularly around B2B interactions. On-demand business intelligence and SaaS based solutions will come out ahead in this trend because of ease of integration. (Margaret Dawson)

The next big thing, according to Augusto Albeghi, is simulation and budget. The future of BI should lie in actual decision instruments that can easily model the impact of change on the existing business. This process has a lot to do with budget but current systems usually fix issues who are not perceived as such or are scarcely relevant to business.

What else was mentioned? Mobile BI on tablets, better predictive analytics, better data visualization, ubiquitous BI.

Outside of the thread, we also noticed that analysts such as Gartner have predicted a social future for business intelligence - i.e. businesses that leverage social media within their business intelligence software will gain an advantage over others. Business intelligence software developers should be taking note and making their analytics and reporting offerings more "social" by taking the technologies and principles behind Twitter, LinkedIn etc. and applying them to their solutions.

Featured Research
  • How VoIP is Transforming the Healthcare Industry

    The healthcare industry, like many industries, is in the midst of an era of rising costs and an ever increasing pressure to drive down expenses. Now, what if we were to tell you that there was a simple solution to these problems? The answer is VoIP. And to make it sweeter, it allows for your hospital staff to utilize modern mobile devices as resources instead of antiquated phone systems. more

  • Don't Make These 10 CRM Mistakes

    Finding and buying a CRM is exciting. It is also quite daunting as you want to be as prepared as possible so as to avoid making a costly mistake. We have seen that many businesses fail when implementing a CRM, as they repeatedly make the same errors over and over again. more

  • Video Conferencing Goes to Court

    Think technology can’t be utilized in the courtroom? Think again. Video Conferencing within the court system can be extremely cost-effective, efficient, and time-saving. Courtrooms can benefit greatly by video conferencing in expert testimonies, translators, witness testimonies, and much more. more

  • Can Gamification Improve Contact Center Performance

    We have all heard the phrase "all work and no play". Well, would you believe us if we were to tell you that by implementing gamification you can INCREASE contact center engagement, morale, and overall performance? Spoiler alert: 89% of contact center employees believe that a point system within their contact center would boost their engagement! more

  • [Infographic] 8 Common Pain Points UC Eliminates

    Every company has moments of frustration, it is when these moments become extended periods of inefficiency, or pain points, where we start to see loss in productivity and employee morale. What truly sets a successful business apart from those of its competitors, is how they take these pain points and use them as opportunities to improve upon procedures and systems to eliminate pain points and move beyond what was the status quo. more