New Zoho CRM App.

By Sheila Shanker
Updated: September 22, 2011

New Zoho CRM App.

Customer relationship management software, also known as CRM program, centralizes many functions related to sales and inventory controls. Zoho is an example of a such a software, which can help many firms with sales, marketing, inventory and customer support areas. The system was developed to be easy to use, offering lots of features such as automated processes,  easy integration, customization and scalability to fit the growth of various firms.

Currently, the Zoho system can also be accessed on IPhone, as an app. This setup, developed based on customers’ suggestions, offers many functionalities, such as access to the Cases module, where you can view, edit, create and search case records. You can also import contacts from the CRM system into your iPhone address listing.

With this app, you get functions, such as Leads, Accounts, Contacts, Potentials along with Calls and Events sections. Tasks can be classified among “highest,” “high,” and “normal," which helps in organizing and planning your workload.

Zoho CRM has recently fixed some bugs on its IPhone app and made improvements on the way you can search for information.

If you would like to know more about the Zoho system, you can go to this link - http://www.zoho.com/crm/

The Zoho CRM system is available at the Apple store at http://itunes.apple.com/us/app/zoho-crm/id444908810, where you can also see some pictures of the app in action.
 

Featured Research
  • SMB CRM Providers Comparison Guide

    A good SMB CRM system can be an incredibly valuable asset for your business. As more businesses recognize this value, the amount of SMB CRM vendors is expanding quickly. Navigating the pricing plans, features, and service terms of all these can be a decision-making nightmare. more

  • CRM and Contact Center Integration

    One of the best ways to improve your customer service is to integrate your CRM and contact center software. Benefits of doing this include:Improved customer satisfaction through more personalized contacts, Better conversions on lead, and Increased employee productivity. more

  • CRM Providers Comparison Guide

    As more businesses recognize this value, the amount of CRM vendors is expanding quickly. There are well over 100 available in 2017. Navigating the pricing plans, features, and service terms of all these can be a decision-making nightmare. more

  • Your Guide to Social Customer Service

    Did you know that 67% of online consumers have used social media for customer service purposes?Unfortunately, many businesses ignore social mentions because they don’t know how to handle them appropriately. This is a problem because managing and responding to these mentions can make or break your brand. more

  • A Guide to Selecting a Customer Portal for your CRM

    This whitepaper provides a guideline for selecting the right customer portal solution for your CRM by following a three-stage process. By comparing in-house and third party SaaS products, we examine present business and technical portal requirements, which are then mapped against the upfront and hidden costs for development and future scalability needs. more

Related Articles