Salesforce beats estimates, shares jump

By Kristine Hegglin
Updated: February 25, 2011

Salesforce.com, a San Francisco based cloud computing software provider, recently reported expected earnings of approximately four hundred and eighty million dollars for fiscal quarter one of 2011 (which ends in April). Salesforce.com’s shares increased by 10 percent on the New York Stock Exchange following this announcement. Salesforce.com is a cloud computing software provider and a market leader in the industry. Some of Salesforce.com solutions are:

  • Communications
  • Financial Services
  • Healthcare
  • Life Sciences
  • High Tech
  • Manufacturing
  • Media
  • Public Sector
  • Retail

Salesforce.com is a global company with offices in Europe, Canada, and Mexico. In Q4 of 2010 Salesforce.com grew by hiring four hundred and fifty people to help man the global operation. Salesforce.com is still hiring and who wouldn’t like working for this company, which was named (in 2011) one of Fortune’s 100 “Best Companies to Work For”.

Competition

Salesforce.com has plenty of competition. In 2010 Microsoft offered Salesforce.com customers a two hundred dollar per user rebate to switch over to Microsoft’s Customer Relationship Management (CRM) solution. And, this battle wasn’t the first between Salesforce.com and Microsoft. Some of Salesforce.com’s other competitors include Oracle, NetSuite, and SAP.
 

Featured Research
  • 2017 CRM Software Cost Guide

    Would you believe that 89% of businesses expect to compete primarily on customer service in the upcoming years? With that in mind, it’s no surprise that CRM software is becoming such an integral part of business operations. But not all solutions are created equally, especially when it comes to the value they deliver to your business. more

  • Top 10 Trends in CRM for 2017

    There’s some big things happening with CRM software that you should to be aware of. Technological advancements and changes to business processes have led to developments and new features that are making CRM more valuable than ever. Things like mobile capabilities and greater integration with other software are at the front of this progress. more

  • SMB CRM Providers Comparison Guide

    A good SMB CRM system can be an incredibly valuable asset for your business. As more businesses recognize this value, the amount of SMB CRM vendors is expanding quickly. Navigating the pricing plans, features, and service terms of all these can be a decision-making nightmare. more

  • CRM and Contact Center Integration

    One of the best ways to improve your customer service is to integrate your CRM and contact center software. Benefits of doing this include:Improved customer satisfaction through more personalized contacts, Better conversions on lead, and Increased employee productivity. more

  • CRM Providers Comparison Guide

    As more businesses recognize this value, the amount of CRM vendors is expanding quickly. There are well over 100 available in 2017. Navigating the pricing plans, features, and service terms of all these can be a decision-making nightmare. more

Related Articles