Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.
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Microsoft Dynamics AX
A comprehensive business-management solution that provides midsize and larger organizations end-to-end, industry-specific functionality, Microsoft Dynamics AX also is built to make it easier to do business across locations and countries. With Microsoft Dynamics AX, you can be confident that your solution is relevant to the demands of your industry and business.
Microsoft Dynamics CRM
Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and maintain a clear picture of customers, from first contact through to purchase and post-sale. With sales, marketing, and customer service modules, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that enables closer relationships with customers and helps you achieve new leels of profitability.
Microsoft Dynamics GP
Microsoft Dynamics GP is a complete and scalable business-management solution that helps growing and midsize organizations get up and running quickly while maximizing the productivity of your people. It includes robust financial and operational functionality, such as business intelligence, reporting, budgeting, and forecasting, so you can be confident that your solution will adapt to the changing needs of your business.
Microsoft Dynamics NAV
Microsoft Dynamics NAV is a business-management solution for small and midsize organizations that helps you simplify and streamline your highly specialized business processes by rapidly adapting to the unique way you do business, enabling your people to be effective and your business to be competitive.
Microsoft Dynamics POS
Microsoft Dynamics POS 2009 is a flexible, scalable store management solution that empowers you and your people to provide outstanding customer service and make business decisions with confidence.
Microsoft Dynamics Retail Management System (RMS)
Microsoft Dynamics Retail Management System (RMS) offers a complete point-of-sale (POS) solution that can be adapted to meet unique retail requirements. This powerful software package automates POS processes and store operations, provides centralized control for multi-store retailers, and integrates with Microsoft Office system programs, Microsoft Dynamics GP, and other popular applications.
Microsoft Dynamics SL
Microsoft Dynamics SL is a business-management solution specialized to help project-driven midsize organizations obtain reports and business analysis while helping to increase efficiency, accuracy, and customer satisfaction. With powerful solutions for professional services, operations, field services, and construction management, you can be confident that projects are estimated correctly, completed on time, and meet your customers' requirements.
A good SMB CRM system can be an incredibly valuable asset for your business. As more businesses recognize this value, the amount of SMB CRM vendors is expanding quickly. Navigating the pricing plans, features, and service terms of all these can be a decision-making nightmare. more
One of the best ways to improve your customer service is to integrate your CRM and contact center software. Benefits of doing this include:Improved customer satisfaction through more personalized contacts, Better conversions on lead, and Increased employee productivity. more
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This whitepaper provides a guideline for selecting the right customer portal solution for your CRM by following a three-stage process. By comparing in-house and third party SaaS products, we examine present business and technical portal requirements, which are then mapped against the upfront and hidden costs for development and future scalability needs. more
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