Relavis Corporation is one of the original ten Lotus® business partners and an IBM strategic ISV partner. We are a leading provider of customer relationship management (CRM) solutions that drive revenue, increase profitability, and deliver customer satisfaction.
Our mobile CRM solutions leverage IBM’s open architecture with the Blackberry® Mobile platform and integrate with legacy systems to enable effective communication between customers, employees, prospects, and partners.
Since 1985, Relavis has earned the trust of more than 600 customers worldwide including Michelin, DuPont, International Paper, Maytag, FMC and Roto-Rooter.
Relavis CRM reviews | Relavis CRM white papers
CRM is all about sharing knowledge to drive more revenue. Relavis' CRM solution will provide you with all the information you need to make the right decisions about your customers and prospects. For instance, it will tell you: how much revenue you receive versus how much support time you provide; when you last contacted your biggest customers; how long your average sales cycles run.
Today's financial crisis is driving all customers to look for the best deals out there, so you need to stay competitive. Your customers are your most important asset and keeping them is critical. Relavis CRM will help you develop the best line of defense - providing customers with the highest quality support and counsel.
Relavis eSales Mobile CRM
Relavis eSales Mobile CRM was built from the ground up to make accessing all of your critical sales information simple, fast and reliable, whether you’re connected to the server or not. Our BlackBerry® Edition features an easy-to-use, configurable tab-driven user interface that provides rapid navigation between screens and requires virtually no training. And, because speed and agility are essential to mobile sales teams, the patented synchronization technology we employ is 15 times faster than the competition.
A good SMB CRM system can be an incredibly valuable asset for your business. As more businesses recognize this value, the amount of SMB CRM vendors is expanding quickly. Navigating the pricing plans, features, and service terms of all these can be a decision-making nightmare. more
One of the best ways to improve your customer service is to integrate your CRM and contact center software. Benefits of doing this include:Improved customer satisfaction through more personalized contacts, Better conversions on lead, and Increased employee productivity. more
Did you know that 67% of online consumers have used social media for customer service purposes?Unfortunately, many businesses ignore social mentions because they don’t know how to handle them appropriately. This is a problem because managing and responding to these mentions can make or break your brand. more
This whitepaper provides a guideline for selecting the right customer portal solution for your CRM by following a three-stage process. By comparing in-house and third party SaaS products, we examine present business and technical portal requirements, which are then mapped against the upfront and hidden costs for development and future scalability needs. more
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