RightNow Technologies

Updated: January 06, 2011

RightNow is helping rid the world of bad experiences one consumer interaction at a time, seven million times a day. RightNow CX, the customer experience suite, helps organizations deliver exceptional customer experiences across the web, social networks and contact centers, all delivered via the cloud. With more than eight billion customer interactions delivered, RightNow is the customer experience fabric for nearly 2000 organizations around the globe. To learn more about RightNow, go to www.rightnow.com.

RightNow is a registered trademark of RightNow Technologies, Inc. NASDAQ is a registered trademark of the NASDAQ Stock Market.

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RightNow provides solutions that are designed to deliver great customer experiences that increase advocacy, grow sales and expand margins. RightNow CX, the customer experience suite, is built from the ground up to help organizations deliver exceptional customer experiences, delivered in the cloud. RightNow CX addresses three primary customer engagement points—the Web Experience, the Social Experience, and the Contact Center Experience— to ensure a seamless experience, regardless of the number or type of interactions initiated. The current version of RightNow CX is August'09. The offering is updated quarterly.

RightNow CX, the customer experience suite, is the software offered by RightNow Technologies. RightNow CX is divided into RightNow Web Experience, RightNow Social Experience, RightNow Contact Center Experience, and RightNow Engage.

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