SugarCRM is the world's leading provider of open source customer relationship management (CRM) software. Over 5,000 customers and more than half a million users rely on SugarCRM to execute marketing programs, grow sales, retain customers and create custom business applications. Leading publications such as CRM Magazine, InfoWorld and eWeek praise SugarCRM for its ease-of-use, flexibility and open design. SugarCRM runs on the leading cloud computing platforms, including Amazon EC2, Microsoft Azure, Sugar On-Demand and Private Clouds, offering customers unparalleled choice and control of their data and deployments.
SugarCRM reviews | SugarCRM white papers
With SugarCRM, your entire company gets on the same page:
Sales
Increase productivity, accelerate sales cycles and reduce surprises
Marketing
Generate more leads, align with sales and measure effectiveness
Support
Improve customer satisfaction and keep costs under control
Reporting
Monitor and measure key metrics across your business
Mobile
Access SugarCRM anywhere, anytime
Collaboration
Align employees around customers
Platform
Extend SugarCRM to match your business processes
CRM software is an invaluable tool for improving customer and client relationships with easy-to-access information and real-time updates, the use of CRM is always evolving. 2021 is approaching quickly, bringing with it a new wave of innovation in CRM technology and capabilities. This guide explores upcoming CRM trends and highlights some of the top CRM vendors you should be watching in 2021 and beyond. more
From organized client and customer data, to advanced automations and reporting, to improved lead tracking and conversions, CRM software is the business software must-have of the year. Our 2019 Year-In-Review explores all of our favorite CRM providers, features, and innovations of the year and takes a peek at the trends on the horizon in 2020. more
Modern CRM solutions offer enhanced features, tools, and integrations that can help you not only drive productivity and profits, but also position your mid-sized company for growth. In conjunction with simply having CRM software, though, you must also create a strategy that fully utilizes all the tools and features to your best business advantage. Our new whitepaper explores CRM growth strategies that your medium-sized company can leverage to spur business growth across sales, support, marketing, and more. more
Q: I'm buying a new CRM for my call center. It's a huge call center a...
Q: I think my business would benefit from a project management software, but ...
Though CRM solutions pile on the bells and whistles in an effort to attract cust...
For years, SMBs thought that CRM systems were meant only for enterprise business...
As you probably already know, the use of social media is critical to any busines...