Talisma
Talisma offers a unified customer view through blended multi-channel support. Numerous productivity tools are available that increase response quality through automated functions, knowledge-enhanced solutions, and an organized, single window view. Management gains access to both in-depth tactical dashboards and big-picture strategic reports, driving consistent improvements.
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More about Talisma
Talisma Corporation Pvt. Ltd. is the leading Customer Relationship Management (CRM) software solutions provider. Talisma enables organizations to globally deliver an exceptional customer experience throughout the customer lifecycle. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, SMS text messaging, print, portal, mobile, and Web self-service with a robust and mature Web services platform, comprehensive analytics, and a system-wide knowledgebase. Talisma serves a variety of industries through its vertical solutions.
CRM software is an invaluable tool for improving customer and client relationships with easy-to-access information and real-time updates, the use of CRM is always evolving. 2021 is approaching quickly, bringing with it a new wave of innovation in CRM technology and capabilities. This guide explores upcoming CRM trends and highlights some of the top CRM vendors you should be watching in 2021 and beyond. more
From organized client and customer data, to advanced automations and reporting, to improved lead tracking and conversions, CRM software is the business software must-have of the year. Our 2019 Year-In-Review explores all of our favorite CRM providers, features, and innovations of the year and takes a peek at the trends on the horizon in 2020. more
Modern CRM solutions offer enhanced features, tools, and integrations that can help you not only drive productivity and profits, but also position your mid-sized company for growth. In conjunction with simply having CRM software, though, you must also create a strategy that fully utilizes all the tools and features to your best business advantage. Our new whitepaper explores CRM growth strategies that your medium-sized company can leverage to spur business growth across sales, support, marketing, and more. more
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