Vendors Make Strides for ERP Usability

But Still More Difficulties Arise with Implementation

By Jelani Harper
Updated: September 29, 2011

Vendors Make Strides for ERP Usability

There have been a number of horror stories related to Enterprise Resource Planning (ERP) software—involving repeatedly delayed implementations, failures to accommodate business practices and to function correctly, and costs several times higher than originally projected—that have resulted in more than one lawsuit between customers and vendors.

“Today’s ERP applications are still too complex and inflexible,” said China Martens, an analyst for Forrester Reasearch. “Organizations continue to be plagued with customization and upgrade headaches as a direct result of the software’s rigidity and poor match with real-world business processes.”

Subsequently, vendors are responding with two potential solutions to enable businesses to implement ERP data in a broader way that offers greater and more expedient usability. The first is Platform as a Service (PAAS) cloud environments, which allows application developers a framework and the necessary tools to create and deploy internet services related to ERP.

“Given the customization and extension capabilities PaaS can afford, we believe ERP apps will evolve to incorporate cloud-based extension and customization tools, especially where the application environment is deployed via SaaS,” Martens said.

The second solution is the creation of new applications with graphical workplace tools, which can benefit both developers as well as users who wish to customize their processes through ERP.
 

Featured Research
  • Is Your ERP Solution Out of Date?

    Enterprise Resource Planning (ERP) is a modern, large-scale software program designed to help businesses improve the internal flow of important corporate processes and communication. more

  • Top 8 ERP Trends in 2017

    Simply put, no matter where you’re at as a business, data will greatly define your future success. The more data you accumulate, the better you’re able to make strong, strategic decisions at scale. Starting out, data accumulation, storage and analysis is a manual process. As time goes on, however, an Enterprise Resource Planning (ERP) system is put into place to help out. more

  • The Pros and Cons of Two-Tier ERP Strategy

    An increasing amount of businesses are considering a two-tier approach to their ERP strategy. If you feel overwhelmed with just one ERP solution, don’t immediately discount two-tier ERP. more

  • ERP Providers Comparison Guide

    Enterprise resource planning (ERP) software delivers the ability to manage and standardize business processes across your entire organization. The increased efficiency from this can generate an impressive ROI. But there are hundreds of ERP vendors to choose between. more

  • Hidden Costs of ERP Implementation

    The hidden costs associated with implementing an ERP system can add up quickly. Businesses frequently find that these projects go over budget despite being well planned. You can avoid this problem by preparing for these overlooked expenses ahead of time. This allows you to develop a more accurate budget and even reduce some of the costs. more