You might think that the holiday party is a chance for people to see the "cool dance move" version of you that serves as a fine compliment to your Excel spreadsheet skills, but before you think you can dance, at least make sure you have had a glass of water after your highball glass full of whiskey, and ensure that your pants are on. If you haven't already blown it at an early December holiday party, we have created a field guide for you to study up on as you head into an office party this weekend.
Are you paying too much for your contact center software? Are you satisfied with its capabilities, or do you wish it did more? These are questions most businesses don’t take the time to think about, even though contact center software is one of the most important investments that you’ll make. With a little bit of planning, you can end up saving money and still end up with better functionality. more
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more