Every year the U.S. economy loses $180 billion in productivity through staff coming to work sick. When an employee is unable to take a sick day, they risk infecting coworkers and customers, are inefficient and take longer to recover. Our friends from MedicalInsurance.org show us today how paid sick days actually benefit employees and their families, employers, the economy and society at large and why it makes sense to make them mandatory.
Did you know that, according to Forbes, 86 percent of customers will pay more for a better customer experience? Customer satisfaction is always a worthy business pursuit, but to identify customer preferences and exceed expectations, you must keep pace with innovations in the technology your customers are using. more
This whitepaper describes why the shift from a traditional to a social intranet is imperative to staying competitive, and analyzes the costs and benefits associated with implementing one. You will also find useful KPIs to measure performance and further leverage your intranet's success, raising employee engagement and boosting your competitive advantage. more
Deciding which phone system is right for your business can be difficult. With our VoIP technology blueprint, discover the top 15 questions you should ask VoIP vendors before you make a buying decision. more