Most businessmen and women dread going to work in the morning and their day consists of struggling to wake up in the morning, getting out of bed and commuting to work. Work consists of boring conference meetings, stress and being stuck at a desk all day with no brain stimulating activities whatsoever. Well a day at the office for one of Google's 23,331 employees goes a little differently. Work is done, but with the help of fitness centers, good food, massages and even Guitar Hero. Here are side-by-side comparisons of why Google employees look forward to work and what your work probably looks like. Don't get too jealous!
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The telemedicine revolution is finally happening. Experts have been discussing the potential for patients and healthcare providers to connect remotely for years, but the market is just now moving to adopt it—in a big way. Data suggests this market will grow over 14% annually through 2020! more
If improving customer experience is important to you (it should be), then 2017 may be a good year to reevaluate the software you use for your contact center. With customer preferences shifting, the importance of an efficient contact center has never been higher. You cannot afford to simply focus on keeping costs low. Significant competitive advantages are available to businesses who manage this area effectively. more