VoIP PBX
VoIP PBX systems, also known as IP PBX systems, are Internet protocol-based transmissions of data. Instead of sending packets of voice data over a hardwired line like a traditional PBX, an IP PBX sends compressed packets of voice or video data over the Internet. These packets of data are compressed at a rate chosen by the system administrator, and surprisingly have little to no affect on the call quality (unless compressed beyond recommended norms).
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
