Voice over Internet Protocol first emerged on the telecommunications scene years ago as a radical new way to make voice calls. Since then, residences and businesses alike have adopted VoIP technology, and in many cases, now use it as their sole form of voice communications.
Today, VoIP is in a growth phase, with new innovations made on an already established technology, providing more reasons to switch from a traditional phone system.
Even with the growth of VoIP as a scalable and reliable solution, the uncertainty of switching over to an entirely new way of communicating can seem daunting. Here we highlight five reasons to make the big move.
An original - and generally the most persuasive - argument for adopting VoIP is to obtain long-term costs savings. By bundling incoming, long distance and local phone calls into one place and sending voice over a broadband internet connection, users forgo the complex bills associated with separate uses. Imagine connecting with remote offices, paying one flat rate for a call to any country and paying just one bill at the end of each month: that’s the number one argument for VoIP.
VoIP functionalities have grown from its fledgling days into a fully integrated telecommunications platform. Today’s business needs are varied, so scale and features requirements will range from one operation to the next. To that end, VoIP offers connections between the desktop, voicemail, email and mobile devices to keep pace with business communications.
An Improved Technology:
VoIP technology has been improved tremendously since its inception--those days when lag times in voice communications and unpredictable connections threatened to sever calls are all but gone. Though improvements in call quality will always be a priority for VoIP providers, the risks have been significantly minimized and call clarity has been vastly improved.
As business processes become more complex, traditional phone systems fall short in delivering full capabilities. Vendors invested in VoIP technology have worked hard to keep pace with user demands. Recent VoIP innovations that have made major headlines include remote-wake capabilities for calls to wake PCs, which can help with media management. Traditional features like voicemail and call-routing are also periodically updated to keep pace with demand.
VoIP has made call-recording much more effective. With laws governing compliance as well as quality assurance requirements abound, VoIP could provide the critical bridge for compliance.
A 2009 Forbes.com article listed VoIP as one of “Three Technologies You Need.” Since those days, VoIP technology has proved to be a scalable and reliable asset in the business.
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees. more
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009. more