8x8, Inc. just announced that their 8x8 Virtual Office service will now support the NetSuite and ACT software platforms. These two plugins should improve the overall efficiency of the business phone service and add a new degree of functionality to the contact management database.
After the plugins are installed, companies will be able to make and receive phone calls from their contact records. Outgoing calls can be made by opening a specific contact record in the database and double-clicking on the phone number. This will prompt their phone to ring and the call to begin. Incoming calls will set off a pop-up message that includes the person’s contact record if they are part of the CRM database and general contact details about the caller if they are not.
The NetSuite and ACT plugins are completely free to 8x8 Virtual Office customers. They can be obtained from 8x8’s website by going to the Business Support section and selecting Downloads. The two plugins can then be found by then scrolling down the screen. You can also acquire a User’s Guide and see upgrade notes that provide additional information.
8x8, Inc. is a technology company that specializes in developing high quality voice and video solutions for businesses of any size. They are one of the major VoIP providers in the United States and have more than 23,000 businesses in their customer base. They also offer an assortment of cloud-based computing services to the public.
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