8x8, Inc. just announced that their 8x8 Virtual Office service will now support the NetSuite and ACT software platforms. These two plugins should improve the overall efficiency of the business phone service and add a new degree of functionality to the contact management database.
After the plugins are installed, companies will be able to make and receive phone calls from their contact records. Outgoing calls can be made by opening a specific contact record in the database and double-clicking on the phone number. This will prompt their phone to ring and the call to begin. Incoming calls will set off a pop-up message that includes the person’s contact record if they are part of the CRM database and general contact details about the caller if they are not.
The NetSuite and ACT plugins are completely free to 8x8 Virtual Office customers. They can be obtained from 8x8’s website by going to the Business Support section and selecting Downloads. The two plugins can then be found by then scrolling down the screen. You can also acquire a User’s Guide and see upgrade notes that provide additional information.
8x8, Inc. is a technology company that specializes in developing high quality voice and video solutions for businesses of any size. They are one of the major VoIP providers in the United States and have more than 23,000 businesses in their customer base. They also offer an assortment of cloud-based computing services to the public.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...