8x8, Inc. has announced that it has achieved a new milestone and now has more than 25,000 business customers subscribing to its Voice over Internet Protocol, unified communications, video conferencing, and managed hosting services.
Bryan Martin, the Chairman & CEO of 8x8, stated that he felt gratified that 8x8 had helped so many businesses survive and prosper during the difficult economic climate of the last few years. He also stated that they had achieved 24% year-over-year growth in revenue from their customer base but they still had room to grow. He additionally mentioned that they would soon be offering new services like the Virtual Room video cloud conferencing service.
The announcement comes shortly after the North American Business VoIP Services Leadership Scorecard named 8x8 one of the top five hosted VoIP and UC service providers at Infonetics Research 2011. Other companies that shared the prominent designation were New Global Telecom, Verizon Business, and Smoothstone.
8x8’s core services include 8x8 Virtual Office, a VoIP business phone service that allows customers to replace premise-based PBX phone systems with an internet-based alternative. They also have 8x8 Virtual Office Pro, an expanded version of the service that offers unlimited video conferencing, call recording, Internet fax, voicemail management, and mobile integration.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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