A Telephony Solution Tailored for Small Business

Updated: January 07, 2011

Written by: Amelia Gurley

CommuniGate Systems is now offering a new High Definition IP telephony solution called VoicePlus, which is designed specifically for small businesses. VoicePlus is optimized for Apple platforms, and works across all Mac platforms. It allows a single computer to power Enterprises with over 1,000 users by adding external NAS solutions. The advantages, as described by Jan Harris of VoIP news, include “low power, low noise, low maintenance IP telephony with click and forget about it reliability.”

The VoicePlus features include a Flash-based soft-phone and Unified Communications client that will run with any web browser on desktops, laptops, and netbooks, and complete telephony support, including conference calling, call handling, call screening, and voicemail. VoicePlus also includes built-in and optimized HD Voice with special techniques for home users, and a Micro-Dynamic Cluster enabled with two cluster node licenses for exceptional five 9's reliability and performance.

Several of the platform's features are tailored to fit small businesses, including eDisc, a collaboration and file-sharing tool; business grade IM, with support for multi-party chat rooms, external integration to Google's gTalk and an XMPP gateway service run by Exchange; and WebCals, a tool which lets users publish and subscribe to external and internal calendars, including calendars created with Outlook and Exchange. The platform is advertised as “the only complete IP telephony and communications platform suitable for the small business market.”

Jon Doyle, the VP of Business Development at CommuniGate Systems, described the advantages VoicePlus holds in the small business market by pointing out where other telephony platforms had gone wrong. “Everyone talks about going into the SMB market, but few can really achieve that with expensive, complex, and un-reliable solutions they sell to big Enterprises with big IT staff and budgets,” Doyle said. He went on to say that “With VoicePlus, our partners and resellers now have access to a commercially viable and highly compelling business communications technology for their small business customers.”

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