American Support wins 2011 Stevie Award for Cable Industry Contact Center Solution

By Kristine Hegglin
Updated: February 28, 2011

The Stevie Award

American Support provides support services for video, voice and data companies. During banquet in Miami, Florida on February 21, 2011, American Support was presented with the Stevie Award for New Cable Industry Contact Center Solution. The Stevie Award was presented to American Support in recognition of the company’s Cable Customer Care Solution. The Stevie Award is handed out to honor organizations with exceptional workplace performance. American Support’s developed the Cable Customer Care Solution to further efforts to enable businesses to use one hundred percent American customer support services.

American Support

American Support has a completely American workforce. They are located in Chapel Hill, North Carolina. American Support’s goal is to “help video, voice and data companies succeed by operating efficiently, consistently and with excellent customer service, making life better for its clients, employees, investors and families, while supporting its country”. American Support offers three services to customers across the United States, which are:

  • Subscriber Management
  • Customer Service
  • Technical Support

With more than four hundred cable systems located in twenty-nine states, American Support is doing quite well for itself and for the American people.
 

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