American Support wins 2011 Stevie Award for Cable Industry Contact Center Solution

By Kristine Hegglin
Updated: February 28, 2011

The Stevie Award

American Support provides support services for video, voice and data companies. During banquet in Miami, Florida on February 21, 2011, American Support was presented with the Stevie Award for New Cable Industry Contact Center Solution. The Stevie Award was presented to American Support in recognition of the company’s Cable Customer Care Solution. The Stevie Award is handed out to honor organizations with exceptional workplace performance. American Support’s developed the Cable Customer Care Solution to further efforts to enable businesses to use one hundred percent American customer support services.

American Support

American Support has a completely American workforce. They are located in Chapel Hill, North Carolina. American Support’s goal is to “help video, voice and data companies succeed by operating efficiently, consistently and with excellent customer service, making life better for its clients, employees, investors and families, while supporting its country”. American Support offers three services to customers across the United States, which are:

  • Subscriber Management
  • Customer Service
  • Technical Support

With more than four hundred cable systems located in twenty-nine states, American Support is doing quite well for itself and for the American people.
 

Featured Research
  • 2017 Business VoIP Features

    If you’re considering an investment into a new VoIP system (or upgrading an old one), it’s important to understand what features are available and which ones your business will actually need. Especially if you want to keep costs at a minimum. more

  • What To Do When Your VoIP Contract Expires

    Automatically renewing your VoIP contract is a mistake. The VoIP landscape has been changing rapidly, and it pays to review all of your options before committing to another contract. more

  • VoIP Brings Big Benefits to Small Businesses

    If you run a small to midsized business and you're still relying on a traditional phone system, you need to rethink things. VoIP offers most businesses, regardless of the size, huge benefits. For small businesses, it unlocks the opportunity to have an enterprise-level communication system without the traditional expenses. more

  • [Infographic] How UC Can Improve Employee Productivity

    If you’re interested in a straightforward way to improve the productivity of your employees, it's time to consider adopting a Unified Communications (UC) strategy. more

  • How to Cut VoIP Costs Without Losing Features

    No matter how long your business has been around, when given the chance to cut costs without compromising important business processes, you make it happen without a moment’s hesitation. more

Related Articles