Avaya Helps Small and Mid-Size Companies 'Think Big' with Enhanced Collaboration Products, New Innovations

By Robin Wilding
Updated: June 20, 2011

Avaya Helps Small and Mid-Size Companies 'Think Big' with Enhanced Collaboration Products, New Innovations

Avaya, is the small- and medium-sized business leader in collaborative systems, software and services because of additions to their portfolio--like the one unveiled recently at their partner conference. The company dubbed their new release the Avaya IP Office 7.0 suite. This new set of tools offers Avaya's 30 million users increased savings, a richer user experience, and stronger collaborative tools.

In addition to the new tool set being offered to Avaya's long list of customers, Bell Canada and Verizon be added to the list of clients, as both of which will now offer Avaya IP Office 7.0 to their millions of small and medium business customers.

After acquiring Nortel Enterprise Solutions (NES) in 2009, Avaya will incorporate NES IP and digital phones into their lineup, along with their new release of Avaya IP Office 7.0. This is good news for NES's 14 million users, who will now have access to the collaborative tools in Avaya's lineup—tools that will save NES customers 40-60 percent off the price of their former services. And, of course, this was equally as good of news for Avaya who have gained 14 million users.

"Avaya has done a great job of bringing the features of our existing Nortel phones to the Avaya IP Office platform, which makes the transition easier,” says Howie Gold, director of IT for The Agency Group.

Added into Office IP 7.0 is an expanded portfolio of multimedia collaborative tools, including touchscreen desktop phones and visual voicemail. Other capabilities included in the suite are call recording via SD card, HD videoconferencing for desktops, wide-band audio, and uber-fast USB connectivity.

During this came partner conference Avaya also announced their future plans to release a new product called the Avaya Flare Experience—so stay tuned. 

Featured Research
  • What You Need to Know About VoIP Security

    No matter the industry or area of expertise, a strong VoIP system is the perfect tool for any business looking to take both its internal and external communication to the next level. more

  • Are You Using These 5 VoIP Features?

    In large part, the success of your business depends on the strength and reliability of your team’s many communication networks—this includes your Voice over Internet Protocol system (VoIP). more

  • Go Mobile and Increase Employee Productivity

    The Bring Your Own Device (BYOD) and Voice over Internet Protocol (VoIP) tech trends now allow people to work whenever, wherever, and however they want—mobility makes it happen. more

  • [Infographic] How to Select a Phone System in 10 Steps

    Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more

  • 2017 Business VoIP Cost Guide

    Reducing expenses is one of the main reasons that businesses switch from traditional office phone systems to VoIP technology. But many people rush this decision and end up spending more than they need to. The costs of implementing a new VoIP system can increase quickly, especially if you don’t strategically plan for it ahead of time. more

Related Articles