Avaya, is the small- and medium-sized business leader in collaborative systems, software and services because of additions to their portfolio--like the one unveiled recently at their partner conference. The company dubbed their new release the Avaya IP Office 7.0 suite. This new set of tools offers Avaya's 30 million users increased savings, a richer user experience, and stronger collaborative tools.
In addition to the new tool set being offered to Avaya's long list of customers, Bell Canada and Verizon be added to the list of clients, as both of which will now offer Avaya IP Office 7.0 to their millions of small and medium business customers.
After acquiring Nortel Enterprise Solutions (NES) in 2009, Avaya will incorporate NES IP and digital phones into their lineup, along with their new release of Avaya IP Office 7.0. This is good news for NES's 14 million users, who will now have access to the collaborative tools in Avaya's lineup—tools that will save NES customers 40-60 percent off the price of their former services. And, of course, this was equally as good of news for Avaya who have gained 14 million users.
"Avaya has done a great job of bringing the features of our existing Nortel phones to the Avaya IP Office platform, which makes the transition easier,” says Howie Gold, director of IT for The Agency Group.
Added into Office IP 7.0 is an expanded portfolio of multimedia collaborative tools, including touchscreen desktop phones and visual voicemail. Other capabilities included in the suite are call recording via SD card, HD videoconferencing for desktops, wide-band audio, and uber-fast USB connectivity.
During this came partner conference Avaya also announced their future plans to release a new product called the Avaya Flare Experience—so stay tuned.
When was the last time you evaluated the performance of your current business phone system? For most people, the answer is too long ago. Phone systems are one of the most overlooked tools in business, even though they’re also one of the most important in terms of employee productivity. more
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands. more
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working. more
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year. more
Q: When I call a customer, they see my VoIP phone number in their caller I.D....
Q: I'm a small business owner, and I need low-cost internet telephon...
5 Standard Features every business phone should have
This article provides a detailed checklist of business phone system features for...